VVIP/VIP Aircraft Completions Sales Director

Purpose

In support of Citadel Completions aspirations for providing the VVIP/VIP aviation community with unequaled quality, speed and customer relations in the aviation completions sector, we are seeking an experienced, motivated and knowledgeable sales director.  This individual develops, maintains and interacts with domestic and international clients within the VVIP/VIP market to increase sales and/or services through product knowledge, education and value proposition. The Completion Sales Director is responsible for directing, coordinating and overseeing sales activities leading to the successful implementation of aircraft Completion/Modification/Refurbishment projects at our beautiful Lake Charles facility.  The successful candidate is a professional who has solid experience and is well versed in all aspects of VIP/VVIP Aircraft Completions and the interior build process to include CMS/IFE and Aircraft Systems.  The candidate should be well versed in FAA regulations and associated certification requirements.  In this role, you will be responsible for managing the full sales cycle – from preplanning to servicing the customer.

Responsibilities

• Maintains the Citadel culture of excellence and exceptional customer experience standard.
• Conducts valid and relevant research of the Aircraft Completions Market and utilizes data to execute high-level decisions to initiate, direct and close successful completions sales opportunities.
• Works to initiate and advance customer relationships to become a trusted business partner by Citadel and the client.
• Builds sales specific strategies, secures managements commitment and leverages company resources to foster business growth through a comprehensive understanding of multiple products, services, processes and resources.
• Continuously develops and enhances knowledge through research and analysis of varying completion offerings such as IFE/CMS systems.
• Communicates concise and comprehensive customer status and priorities to the Citadel leadership and Sales team.
• Provides Client with an on-site direct point of contact regarding completion and refurbishment activities in accordance with Citadel leadership communication plans.
• Negotiates sales activities or other proposal/contract parameters as needed and directed by Citadel leadership.
• Supports engineering, supply chain, program management, production, quality and certification requirements.
• Other duties as assigned.

Job Requirements Summary of Education, Experience & Certification

• Successful previous experience in VVIP/VIP aviation completion sales.
• Desired Bachelor's degree with a combined minimum of 10 years related experience.
• Aerospace background and aircraft interior industry experience required.
• Desired A&P Certification.

Required Knowledge, Skills & Abilities

• Ability to work well independently and cross-functionally as part of an established and growing team.

• Ability to influence, persuade and negotiate.

• Proactive, Creative, Relationship builder.

• Ability to effectively recognize sales opportunities.

• Demonstrated experience with high-level, critical, analytic and strategic thinking.

• Ability to respond effectively to the most sensitive inquiries.

• Demonstrated track record of strong people leadership, communication, time-management and problem-solving skills.

• Detailed understanding, knowledge and experience of aircraft completions and maintenance programs.

• Must possess broad technical knowledge and familiarity of aircraft, maintenance, interior completions and FAA/EASA certification.

• Ability to read and interpret engineering drawings and have knowledge of aircraft parts, assembly and installation.

• Ability to make effective and persuasive speeches and presentations on complex topics to top management, Clients and project teams.

• Demonstrated experience with Microsoft Office applications and Project Management software.

Physical Requirements

• Ability to sit for extended periods of time.
• Ability to lift and/or move up to 10 pounds and lift up to 25 lbs.
• Travel 50% of time
• Ability to work unconventional hours and days

We offer an excellent total compensation package that includes competitive pay; a bonus structure and the best benefits package in the industry.

Located in Lake Charles, Louisiana, Citadel Completions operates at Chennault International Airport. At Citadel, we are redefining excellence with the utmost transparency and personalized customer attention and we are positioned to be the world’s premier provider of VVIP/VIP completions.