What are the responsibilities and job description for the Apps Support Group Manager position at Citi?
The Apps Support Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
Responsibilities:
- Demonstrates an in-depth understanding of Data Quality function for the application
- Guide development teams on application stability and supportability improvements.
- Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
- Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
- Ensure essential procedures are followed and contribute to defining standards
- Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
- Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
- Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
- Identifies stakeholders and key organizations and build and manage relationships.
- Consults with end users to identify system specifications and incorporates into overall system design.
- Responsible for resource management and allocation of work; acts as advisor or coach to new or lower level analysts.
- Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
Qualifications:
- 10 years relevant experience
- Big Data relevant Data Quality
- Ability to plan and organize workload
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to communicate appropriately to relevant stakeholders
- Should demonstrate a commitment to quality and attention to detail
- Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
- Critical thinking and problem solving skills
Education:
- Bachelor’s/University degree or equivalent experience, potentially Masters degree
Jersey City Salary Range: $170,880 - $256,320
Tampa Salary Range: $136,700 - 205,050
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Job Family Group: Technology
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Job Family:Applications Support
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Time Type:
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Primary Location:Tampa Florida United States
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Primary Location Salary Range:$136,700.00 - $205,050.00
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review [ Link removed ] - Click here to apply to Apps Support Group Manager
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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Salary : $170,880 - $256,320
