What are the responsibilities and job description for the Testing Intermediate Analyst position at Citi?
Overview of the Role
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
The Testing Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
- Conducts initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing.
- Conducts a variety of tests and analyses to ensure that systems and or applications meet or exceed specified standards and end-user requirements.
- Works closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts.
- Works complex testing assignments.
- Executes test scripts according to application requirements documentation.
- Identifies defects and recommends appropriate course of action; performs root cause analyses.
- Coordinates multiple testers and testing activities within a project.
- Retests after corrections are made to ensure problems are resolved.
- Documents, evaluates and researches test results for future replication.
- Identifies, recommends and implements process improvements to enhance testing strategies.
- Interfaces with development teams if clarification is needed on requirements or to convey test results.
- Exhibits good understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
- Requires basic understanding of how own area integrates within IT testing to achieve objectives.
- Makes evaluative judgments based on analysis of factual information.
- Participate in test strategy meetings,
- Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others.
- Resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
- Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
- Provides informal guidance to new team members.
- Performs other duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 3-5 years of hands on experience in the following technologies: Test Automation, Selenium, Java, Test NG, Cucumber and Strong SQL.
- Hands on experience with modern delivery practices such as continuous integration, behavior driven development (BDD).
- Hands-on experience with tools maven, Jenkins, Rest Assured, postman, Git etc.
- Testing and triaging of defects and issues.
- Knowledge of defect tracking task tools such as Jira and Confluence.
- Knowledge of build automation and deployment tools such as Jenkins as well as repository tools such as bitbucket.
- Good understanding of multiple test automation framework.
- Familiarity with agile methodology including SCRUM team.
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Technology Quality------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:
$76,230.00 - $106,370.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Sep 12, 2024------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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View the EEO Policy Statement.
View the Pay Transparency Posting
Salary : $76,230 - $106,370