What are the responsibilities and job description for the Surgery Scheduler CVSA - (FT) position at Citizens Medical Center?
JOB SUMMARY
The Surgery Scheduler schedules surgery and diagnostic tests as ordered by the physician upon check-out. Notification by faxing all necessary information to the correct departments, i.e. Day Surgery, Cath Lab. Updates clinic patient demographic as presented / required. Nursing duties as needed to keep patients flowing smoothly within the clinic setting.
Job Specific:
1.Surgery / Procedure Scheduling (EF)
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Ensure insurance information is obtained and updated
- Verify insurance info with patient
- Policyholder, policy number, group number
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Schedule procedures, tests and stand-by physicians when necessary
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Call central scheduling or entity to perform tests
- Notify patient of time and date
- Place same information into provider schedule in EMD
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Place orders for procedures in systems as applicable
- Fax written orders to correct department
- Fax history and physical to hospital/facility
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Obtain signed authorizations and consent forms at time of check out
- Verify pre-auth or per-cert needed per insurance company regulations
- Complete notes in EMD to results of verification
- Educate patient on surgery preparation and risks as directed by clinical staff.
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Call central scheduling or entity to perform tests
2.Telephone Triage (EF)
- Bring to physician’s attention critical lab value
- Bring to physician’s attention urgent/emergent patient calls
3.Complete orders for labs as required (EF)
4. Review charts to ensure appropriate results/requests are obtained for post op visits. (EF)
5. Assist with all other clerical staff duties in clinic as assigned.
EDUCATIONAL REQUIREMENTS
Required: High School education or GED
EXPERIENCE
Required: None
Preferred: At least one year experience in a physician's office or a clinic setting preferred. Experienced in Cardiac patient care preferred.
Special Skills and Abilities:
Required: Assist LVN / RN with patient care and scheduling testing as requested by MD, i.e., labs, outpatient hospital testing and procedures The Surgery Scheduler/ MA works closely with physicians and patients and must exhibit effective communication skills as well as caring professionalism when dealing with patients and their families. The Surgery Scheduler/ MA must also communicate and work well with other physicians, departmental personnel, and health care professionals
Preferred: Certified Medical Assistant
COMPANY PROFILE
Citizens Medical Center is a not-for-profit, community hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 317-bed acute care hospital with over 1,200 employees. Voted “Best of the Best” hospital in Victoria for 13 consecutive years, Citizens Medical Center is a level III Trauma Center, with a newly renovated 24/7 Emergency Department that includes an onsite medical helicopter. Citizens has a comprehensive Community Cancer Program that includes two linear accelerators and HDR brachytherapy. Citizens is recognized for its outstanding cardiology program which includes a nationally accredited Chest Pain Center and is a Primary Stroke Center. Citizens also includes a comprehensive, accredited Bariatric Surgery program, Birth Center with labor and delivery, an imaging and surgery center, sleep study center, state-of-the-art rehabilitation and fitness center, urology center and daVinci robotics minimally invasive surgery options, a home health agency, and has a long history of providing continuing education for healthcare providers and the community.
Citizens Medical Center is looking for employees who actively demonstrate service excellence by exemplifying our iCare values. If you are someone who displays respect and enthusiasm for patients, visitors, and coworkers while consistently upholding the hospital’s commitment to providing outstanding outcomes, service excellence, and fiscal responsibility, then you could be a good fit for the CMC team!
BENEFIT OFFERINGS
Health
- Medical, Dental, Vision
- STD, LTD Disability
- Supplemental Life, AD&D
- Flexible Spending (FSA)
- Employer paid life insurance and short term disability
Retirement/Investment
- Defined Benefit Pension Plan
- 457(b) Deferred Compensation
Well-Being Benefits
- Paid Time Off
- Sick leave, Bereavement leave, Jury Duty/Witness Service
- Tuition Reimbursement
- Hospital-paid & administered annual immunizations
- HealthPlex (gym) membership discount
- YMCA partnership discount for childcare
- Employee Assistance Programs
Salary : $34,400 - $43,500
