Medical Evaluations Assistant (2430) - Dept. of Public Health

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening – Tuesday, August 1, 2023
• Application Deadline – Amended Friday, Novemeber 3, 2023
• Salary: $62,062 - $94,926 Annually
• Appointment Type: Permanent Civil Service
• Recruitment ID: CBT-2430- H00078

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

Job Description

Under immediate supervision of a licensed provider, registered nurse, or nurse manager, the Medical Evaluations Assistant performs duties which assist in providing medical evaluation, treatment, and care, including the administration and evaluation of routine medical tests.

Essential Duties:
The 2430 Medical Evaluations Assistant performs the following essential job functions:

• Administers medical tests and treatments to patients including but not limited to Snellen, hearing, venipuncture, immunization, electrocardiogram (ECG), electroencephalogram (EEG), and spirometry
• Assists the provider performing various physical examinations and procedures
• Cleans and performs simple maintenance of instruments and equipment
• Maintains inventory of medical forms
• Maintains proper inventory (including ordering supplies) and stocking of examination supplies
• Operates and uses medical testing equipment
• Performs check-ins, intake, and post-examination duties
• Reviews medical examination procedures with patients
• Performs medical data entry and retrieval duties
• Performs and documents physical and written screening of patients
• Processes patient medical records (including reviewing patient medical records, identifying health care maintenance needs or visit needs)
• Provides patient and family instruction in preventative health issues
• Assists patients with activities of daily living and transport

The 2430 Medical Evaluations Assistant also performs other related duties as assigned.

Qualifications

Minimum Qualifications - Required

EDUCATION: Possession of a recognized Medical Assistant Degree or Certificate;

AND

LICENSE: Possession of a valid Certified Phlebotomy Technician I Certificate, issued by the State of California, Department of Health Services. (Please attach a copy)

• License status must be “Active” according to cdph.ca.gov/Programs/OSPHLD/LFS/Pages/licensesearch.aspx
• License is required at the time of appointment

Substitution: Any of the following may substitute for the required education:

• Completion of an EMT-P (Emergency Medical Technician/Paramedic) Training Program;
• Completion of an EMT Training Program AND two (2) years (equivalent to 4,000 hours) of verifiable medical assisting work experience;
• Completion of a U.S. Military Corpsman Training Program.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

SPECIAL CONDITIONS: 

1. Some positions require lifting, moving, or carrying from 30 – 50 lbs. of weight.
2. Some positions require ability to assist mobility-impaired patients in and out of wheelchairs, and off and onto examination tables.
3. Bilingual Proficiency: Some positions may require bilingual fluency in a variety of languages depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency.

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification. 

DESIRABLE QUALIFICATIONS: 

1. Telemetry for arrhythmias:

• Experience monitoring telemetry for arrhythmias;
• Completion of an arrhythmia course and passed ECG test;
• Possession of an Electrocardiogram (ECG) Technician certification.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. 

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit https://sfdhr.org/information-about-hiring-process#verification:~:text=Verification of Experience and/or Education

Selection Procedures: 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Written Examination (Weight: 100%): Candidates who meet the minimum qualifications will be invited to participate in a written multiple-choice examination to determine their relative knowledge, skill, and ability level in one or more of the following job-related areas as appropriate. These areas may include but are not to be limited to: knowledge of medical terminology and procedures; knowledge of medical examination and procedures; knowledge of medical testing equipment; ability to plan and organize; ability to operate a computer and navigate through basic software programs; communication/human relations ability, and ability to record keep.

This is a standardized examination; therefore, test questions and test answers are not available for public inspection or review. Candidates must achieve a passing score in order to continue in the selection process. Candidates will be placed on the confidential eligible list/score report in rank order according to their final score. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Your written exam score will be "banked" for one (1) year. During this one-year period, you will not be required to re-take this examination for another 2430 Medical Evaluations Assistant announcement. If another announcement is held within twelve months of the date of this examination, and it requires this written test, your score will be automatically applied to that announcement. Re-testing is permitted no sooner than twelve (12) months from the date of the examination and only in association with your eligibility for another announcement for which this test is used.

Language Proficiency Exam: For positions requiring bilingual fluency, candidates deemed qualified who meet the special language condition must pass a departmentally approved language proficiency exam prior to appointment. Only those eligible candidates who pass the bilingual proficiency test will be considered for the bilingual position. Applicants must indicate on the application form the language(s) in which they claim proficiency.

Certification: The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report: Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-andDepartment-FY-2021-22.pdf

Additional Information

How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.  

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

• COVID-19 Policies 
• Personal Protective Equipment (PPE)
• Medical Examination Prior to Hiring
• Electronic Health Record (EHR)
• Licensure/Certification/Registration
• Note on ICARE 

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 
• Conviction History 
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Workers
• Reasonable Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement
• Veterans Preference

If you have any questions regarding this recruitment or application process, please contact the analyst, Herbert Chau at [email protected] or (628) 271-6707. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.