What are the responsibilities and job description for the Business Services Analyst I position at City National Bank?
BUSINESS SERVICES ANALYST I
WHAT IS THE OPPORTUNITY?
This colleague will design and generate weekly, monthly and ad hoc reports to support the unit's or division's, service and financial activities. Develops and creates customized databases to accommodate the information needs of the unit or division. Anticipates short-term and long-term information requirements and directs the development of reports to accommodate current and anticipated needs. This individual must be able to access and interpret data to produce analytical models for management as required. Perform system administrative, configuration and reporting functions which are NOT the responsibility of Business and Technology Services.
Banking and Investment Services Division
Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.
Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.
What you will do
- Develops quantitative methods to measure sales, service, and financial and operational performance.
- Develops and supports the delivery of information to assist tactical and strategic programs. Develops and maintains database applications, reports/lists, statistics, graphics, etc. to provide volume and financial information.
- Designs, maintains, and utilizes systems to gather and analyze customer data.
- Establishes an audit trail for research and internal control purposes.
- Coordinates and obtains access to data and provides technical resources for project support.
- Works with colleagues to define their information requests.
- This individual will be looked upon to proactively troubleshoot for the best solution given the strategic direction of the division.
- This person is responsible for the documentation of any project/activity assigned.
- This person may also be responsible for recommending, updating, or designing new reports and useful tools to measure performance.
Must-Have*
- Minimum 2 years of experience writing and developing reports required.
- Minimum 2 years of experience in writing and developing reports with applicable business systems using tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects required.
Skills and Knowledge
- Excellent process management and problem solving skills.
- Prior experience writing and developing reports, and sales and financial modeling
- Thorough knowledge of PC computing environments, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects.
- Strong knowledge in MS Word, Excel and MS Access.
- Strong organizational and analytical skills.
- Excellent verbal and written communication skills.
Compensation
Starting base salary: $31.39 - $50.14 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
Salary : $31 - $50
