What are the responsibilities and job description for the Police Records Clerk position at City of Ames, IA?
Centrally located in the heart of Iowa, Ames is a vibrant, progressive community with more than 66,000 residents providing an excellent quality of life. Home to Iowa State University, Ames offers year-round recreation opportunities, diverse cultural offerings, a stable economy, safe neighborhoods, and a high-achieving school district.
General Information
The City of Ames is conducting a recruitment to establish a Civil Service eligibility list for this classification. The list will be valid for up to one year from the date of certification by the Ames Civil Service Commission and may be used to fill one or more vacancies in this classification. In addition, City of Ames Civil Service employees who have previously held Civil Service status in this classification and are interested in voluntarily demoting or laterally transferring into the current vacancy must submit their application by the deadline.
Under the general supervision of the Police Records Supervisor, the Police Records Clerk maintains, compiles, retrieves and distributes official Police documents, statistical information and other records, and performs related work as required.
Under the general supervision of the Police Records Supervisor, the Police Records Clerk maintains, compiles, retrieves and distributes official Police documents, statistical information and other records, and performs related work as required.
Regular scheduling for this position is Monday through Friday, 8:00am to 4:30pm.
Compensation
This position has a salary structure governed by a bargaining unit agreement with the Public, Professional, and Maintenance Employees (PPME). Starting salary for this position is currently $23.04/hour or $47,932 annually. Increases are provided in steps at 19 months and 37 months of employment, with potential increases every July 1, based on the bargaining unit agreement or contract.
In order to be considered for this position, all applicants must submit their online application by the deadline listed on this posting. Your application includes complete responses to the supplemental questions. Please keep in mind that submission of a resume in lieu of work history on your application or answering the supplemental questions is not sufficient.
Our comprehensive benefits package can be viewed at: City of Ames Benefits
Public Service Loan Forgiveness (PSLF) Program: The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please visit the website through this link: PSLF Program Link
Examples of Essential Job Functions
Examples of Essential Job Functions: Maintains official law enforcement information, documents, and other records; enters data and information into computerized databases using law enforcement specific software; ensures the information is coded properly for NIBR submission to the State; contacts officers when something is needed; assists in development and modification of applicable computerized programs; performs informational searches using computerized databases. Answers questions relating to and makes reproductions of digital photography, videos, and audio recordings. Uses Microsoft Office computer programs.
Responds to requests for information from within the Police Department, other City departments, criminal justice agencies, attorneys, insurance agents, businesses and the general public in accordance with established policy and procedures. Receives and dispenses information in person, by telephone, and by email; refers requests to appropriate officers or agencies as necessary; provides procedural assistance and information to the public.
Other Job Functions: Assists the Police Chief’s Secretary and Principal Clerk as needed.
Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement; inspiring creativity and innovation; being customer driven; making data-driven decisions; committing to diversity, equity and inclusion; championing employee involvement; striving for excellence; having fiscal stewardship; acting with honesty and integrity; exhibiting leadership; choosing a positive attitude; respecting one another; promoting safety and wellness; and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.
Qualifications
Education and Experience: High school diploma, HiSet, or G.E.D.; and two years of diversified office clerical experience, including direct public contact, data entry and using electronic record keeping systems; preferably some experience in clerical public safety or law enforcement work; or an equivalent combination of education and experience.
Licenses and Certificates: Must obtain IOWA/NCIC certification within six months of appointment and re-certify as required.
Residency Requirement:
The PPME bargaining unit agreement requires employees under this contract to reside within an area bordered by State Highway 65 on the east, County Road R-27 north of Boone and Des Moines River south of Highway 30 on the west, Story County line on the north, and Polk County Road F-22 on the south. Communities intersected by the borderlines shall be within the area.
Knowledge, Skills, and Abilities: Knowledge of business English, spelling and composition; knowledge of modern office procedures and equipment. Knowledge and efficient use of Microsoft Office programs such as Excel, Word, and Outlook.
Ability to rapidly and accurately respond to requests for information in a courteous and diplomatic manner, and to exercise discretion by maintaining confidentiality in dispensing that information; ability to follow oral and written instructions and retain significant technical knowledge; ability to efficiently and accurately enter data into, and retrieve information from, a computer data system and electronic documents; ability to establish and maintain an effective working relationship with co-workers and the general public; ability to deal effectively with upset or irate customers; ability to listen to, and communicate (both written and oral) effectively and professionally with customers, other City employees, and contractors; ability to operate a computer and other standard office equipment.
Supplemental Information
Required Physical Activities: Finger dexterity, repetitive motions, talking, hearing, stooping, kneeling, crouching, reaching, and standing.
Physical Characteristics of Work: Sedentary work requiring the exertion of up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Vision Requirements: The minimum for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer and/or extensive reading.
Environmental Conditions: The worker is not substantially exposed to adverse environmental conditions such as in typical office or administrative work.
Equipment Essential to the Job: Computer keyboard, monitor, mouse, and scanner; copy machine, fax machine, file storage systems, and a variety of written materials including forms, reference materials and books. A variety of common office equipment such as pens/pencils, file folders and labels, etc.
Selection Process:
The selection process consists of an evaluation of application information, education, experience and supplemental questions; phone interview; hiring assessment; on-site interview, which will include a manager meeting and basics testing; and extensive background investigation (including criminal history, personal reference and employment verification, and sex offender registry check), and fingerprinting. All candidates will be notified by email of their application status.
**Preference may be given to applicants possessing qualifications above the minimum.**
Depending on the number of qualified candidates, the City may forego phone interviews.
E-Verify Process:
The City of Ames participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant’s Form I-9 to confirm work authorization. All candidates who are offered a position with the City of Ames must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity on their first day of employment. Please be prepared to provide required documents on your first day of employment. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-239-5199 or go to the US Citizenship and Immigration Services web page at: http://www.uscis.gov.
NOTE: Applicants with disabilities may submit requests for ADA testing or interview accommodations to the Human Resources Department prior to the test or interview.
The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Human Resources Department at 515-239-5199.
Veteran’s Preference Points:
The City of Ames provides Veteran's Preference Points for Civil Service positions. A copy of your DD214 and, if applicable, proof of disability, must be attached with your application (or faxed to 515-239-5297) prior to the close date of the posting in order to receive Veteran's Preference Points.
Salary : $47,932
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