What are the responsibilities and job description for the IT Application Consultant position at City of Austin?
Position Information
Posting Title
IT Application Consultant
Job Requisition Number
COA089829
Position Number
112792
Job Type
Full-Time
Division Name
Digital Services
Minimum Qualifications
- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of related experience, including at least 3 years of quality testing or quality assurance related experience.
- Master’s Degree in a related field may substitute for two (2) years of experience
- Experience may substitute for education up to four (4) year.
Licenses or Certifications:
None
Notes to Applicants
Position Overview:
The IT Application Consultant for the Digital Workplace will be the technical team lead, providing guidance to Developers in building and delivering digital solutions using Microsoft Power Platform technologies. This position will work with the team and business units across City departments to understand and assess requirements to recommend and implement software solutions. Responsibilities include working with the team to develop and maintain the Power Platform Center of Excellence, Power Platform governance standards, as well as team solution development standards and processes. They will also research, recommend, and implement new Microsoft Power Platform technologies.
The ideal candidate will have experience in Microsoft Power Platform environment administration and solution delivery, use of Agile development methodologies, preparation for and use of new technologies, and will have a proactive approach to improving the customer experience. They are self-motivated and detail-oriented and have strong analytical skills, as well as excellent documentation, communication, and organizational skills. They must have a strategic mindset that will help to keep projects focused and on schedule to accomplish team objectives. This person is skilled in developing relationships within a team environment and collaborating on group efforts. They are also able to manage their own work while collaborating with and advising Developers.
Please note, this position is predominantly remote but will require staff onsite presence as operational needs arise. Beginning January 1, 2024, this position will be hybrid and may require three (3) days in the office. Must reside in Texas.
About the Department:
The IT Application Consultant for the Digital Workplace will be the technical team lead, providing guidance to Developers in building and delivering digital solutions using Microsoft Power Platform technologies. This position will work with the team and business units across City departments to understand and assess requirements to recommend and implement software solutions. Responsibilities include working with the team to develop and maintain the Power Platform Center of Excellence, Power Platform governance standards, as well as team solution development standards and processes. They will also research, recommend, and implement new Microsoft Power Platform technologies.
The ideal candidate will have experience in Microsoft Power Platform environment administration and solution delivery, use of Agile development methodologies, preparation for and use of new technologies, and will have a proactive approach to improving the customer experience. They are self-motivated and detail-oriented and have strong analytical skills, as well as excellent documentation, communication, and organizational skills. They must have a strategic mindset that will help to keep projects focused and on schedule to accomplish team objectives. This person is skilled in developing relationships within a team environment and collaborating on group efforts. They are also able to manage their own work while collaborating with and advising Developers.
Please note, this position is predominantly remote but will require staff onsite presence as operational needs arise. Beginning January 1, 2024, this position will be hybrid and may require three (3) days in the office. Must reside in Texas.
About the Department:
The City of Austin Communication and Technology Management (CTM) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy.
Application Instructions:
In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position.
NOTE: A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted.
In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position.
NOTE: A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted.
All interviews are being conducted virtually via Microsoft Teams.
Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference.
Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information.
Pay Range
$38.78 – $50.42
Hours
Standard business hours. Position may require hours outside standard hours and on call as required.
Job Close Date
09/05/2023
Type of Posting
External
Department
Communications & Tech Mgmt
Regular/Temporary
Regular
Grant Funded or Pooled Position
Not Applicable
Category
Professional
Location
6800 Burleson Road
Preferred Qualifications
- Experience developing, maintaining, and troubleshooting digital solutions that support complex business needs with components built using the Microsoft Power Platform and SharePoint with SQL Server, SharePoint Lists and Libraries, or Dataverse as back-end data storage.
- Experience in governance and Center of Excellence development, preferably in relation to the Microsoft Power Platform, and a strong knowledge of Power Platform Environment administration and use of Power Platform administrative portals.
- Experience implementing and using agile software delivery methodologies and a strong understanding of Application Lifecycle Management.
- Experience leading and collaborating with high-performing cross-functional teams using well-developed decision-making, workload management, and communications skills and strategies.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Lead application architecture, development, standards, system integration, quality, testing, or support/maintenance tasks
2. Provide technical leadership by establishing and communicating standards and processes to ensure total software quality throughout the development and operational lifecycle for applications or systems createdand/or maintained by a team of IT professionals
3. Establishes and communicates testing and validation policies, standards, processes, and procedures to ensurethe integrity of software quality assurance throughout the organization.
4. Lead internal audits to measure, identify areas of high risk, and assure adherence to established QA andsecurity standards
5. Work closely with project teams to understand and assess requirements and make implementationrecommendations for possible software solutions
6. Work closely with application development teams to ensure portfolio of applications is consistent withmodern industry best standards/practices, is maintainable with available resources and systems, and make technical roadmap recommendations
7. Create test strategy and oversee execution of test plans and test scripts for software development,integration, upgrades, enhancements, fixes, and operations/maintenance including: functional, regression,system integration, load, performance, compliance, and user acceptance
8. Review and analyze formal test results in order to discover, track, and help resolve defects, variances, andconfiguration and functionality problems, and to identify improvements
9. Plan and manage application maintenance processes and activities including provisioning, disaster recovery, proactive troubleshooting, performance monitoring and problem management
10. Analyze complex business processes and requirements, use cases, wire frames, technical specifications andsoftware/system functionality
11. Work with cross functional teams, including business systems analysts, project, technical, customer and vendor.
Responsibilities- Supervision and/or Leadership Exercised:
May provide leadership, work assignments, evaluation, training, and guidance to others
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Advanced knowledge of current industry standards and best practices in software quality assurance
- Knowledge of project management processes
- Knowledge in all phases of software development lifecycle and software testing lifecycle
- Knowledge of auditing procedures
- Knowledge of current software coding languages
- Knowledge of client/server and internet system architectures
- Skill in researching and writing policies, standards, processes, and procedures
- Skill in translating complex requirements into test cases/scripts and executing test cases/scripts
- Skill in utilizing automated test tools, defect tracking tools, and MS Office
- Skill in analysis, verification, evaluation, problem-solving, and attention to detail
- Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
- Skill in facilitating meetings of diverse stakeholders
- Skill in facilitating meetings of diverse stakeholders
- Ability to document application architecture by means of UML using COA standard toolset
- Ability to design, develop and execute customized end-to-end testing solutions
- Ability to design and track metrics
- Ability to quickly understand complex and diverse software applications and systems
- Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
- Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
- Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
- Ability to give, receives, or share thoughts, ideas, perspective, and data to create shared understanding
- Ability to inspire, motivates, and influences others to achieve individual and collective goals
- Ability to make sound decisions in a timely manner that solves issues and stand the test of time
- Ability to recognize, plan, focus upon, and work toward what is most important or critical
- Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity
- Ability to recognize, manages, and resolves conflict efficiently and equitably
- Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present
- Ability to create, convey, and instill a unified vision and purpose
- Ability to see past the moment and adapt to a rapidly changing environment
- Ability to achieve organizational goals and objectives
- Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results
- Ability to define, analyze, and find solutions for difficult or complex problems
- Ability to view the big picture
- Ability to quickly become familiar with emerging technologies
- Ability to identify trends as well as isolated events
Criminal Background Investigation
This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within
the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Salary : $39 - $50
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