What are the responsibilities and job description for the EVENT VENUE MANAGER position at City of Brentwood?
CITY OF BRENTWOOD, TENNESSEE
The position is responsible for the day-to-day operations of sales, marketing, client relations, and routine maintenance, as well as the oversight of part time venue staff, procedures, and troubleshooting issues. This position is under the direct supervision of the Community Relations Director who oversees the City’s long-term business development plans for the Historic Homes.
This position will also assist the Community Relations Director with planning, organizing, and implementing community activities such as Movie in the Parks, Brentwood’s Summer Concert Series, and other future events. This position will also assist with processing invoices and bookkeeping associated with the historic homes.
The work schedule for this position is flexible due to the nature of after-hours inquiries and events.
This position has a hybrid base salary and commission pay structure, based on sales.
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Creates annual departmental goals, ensuring historic sites overall successes and identifying issues to improve upon
Continually reviews historic site structure, roles, and responsibilities
Responsible for developing departmental culture for historic sites, work efficiency tools and standards, and providing educational and improvement opportunities for all direct reports
Responsible for creating all training documents for newly hired staff members and thorough training of responsibilities to each role. Any policy or training update must be reviewed and approved by the Community Relations Director
Operate and maintain historic sites software and program usage (client management, diagramming, invoicing, departmental files)
Perform annual performance reviews for historic sites employees including Venue Representatives, Operations Specialist, and Marketing Specialist
Understand all city rules and policies regarding hosting an event at the properties and properly convey those rules and expectations to all clients and vendors
Update policies and review with the Community Relations Director annually
Assists Director with preparing annual departmental budget for historic sites
Maintains current fiscal year budget to ensure budget lines are upheld
Constantly analyzes market value and submits recommendations to city for pricing or policy updates
Ensures venue and facilities are clean and organized, managing all maintenance and repairs of venue grounds, property, equipment, and facilities
Develop and meet annual sales goals
Document regular sales progress and maintain ongoing revenue progress to city in monthly report
Oversee all bookings for events and maintain position as primary contact for all client accounts
Develop new sales opportunities for historic sites through promotions, fundraisers, styled shoots, or other revenue growth opportunities
Meet with industry and community professionals to gain exposure, provide tours, and manage software program associated with rentals
Continually forge new relationships with vendors throughout the market to create sales opportunities
Maintain accurate record keeping for annual revenue and operating expenses
Create department sales materials such as pricing brochures and booklets for both historic sites
Develop a social media plan and schedule weekly content for the historic homes in accordance with the City's Social Media Policy
Oversees Marketing Specialist role in day-to-day online marketing creation including:
Social media posts, Blog posts, Additional marketing opportunities
Maintain visually appealing websites for both historic sites, updating regularly with information and photos
Assist the Community Relations Director to plan and execute annual summer concert series, July 4th celebration, movies in the park and other special events
Maintains relationships with annual sponsors, in addition to assisting in acquisition of new sponsorships for all city events
Creates and builds project workflows and systems for city related events to ensure efficiency in planning
Keeps informed of changes in policy, methods, computer operations, equipment needs, etc. as they pertain to departmental operations and activities.
Effectively communicate and interact with supervisors, members of the public and all other groups involved in the activities of the department.
Additional Job Functions
Performs other duties as required.
Minimum Training and Experience Required to Perform Essential Job Functions
- Bachelor’s Degree
- 5-7 years of event venue managing and/or wedding experience
- Marketing, social media, public relations administration or any equivalent combination of education, training, and experience, which provides the requisite knowledge, skills, and abilities for this job.
- Strong record keeping skills
Essential Skills Required
- Excellent organizational, human relations and technical skills.
- Ability to be a self-starter and take initiative; use independent judgment and work with little direct supervision
- Reliable, dependable, and accountable
- Able to comprehend, interpret, and apply regulations, procedures, and related information pertaining to rental policies
- Comprehensive knowledge of the terminology, principles, and methods used within the department.
- Mathematical skills to handle required calculations
- Excellent proficiency with computers and technology
- Knowledge of various software programs to operate a computer in an effective and efficient manner.
- Able to read, understand and interpret financial reports and related materials
BENEFITS:
- Transportation Supplement
- Paid Holidays
- Vacation
- Sick Leave
- Attendance Bonus
- Group Health & Life Insurance
- Medical
- Vision
- Dental
- Life and AD&D
- Short-Term Disability
- Long-Term Disability
- Retirement (Pension) Program
- Deferred Compensation
- Tuition Reimbursement Program
- YMCA Membership
- Williamson County REC Center Membership
- Bank/Credit Union Membership
- Hytch Rewards
- Library Membership
- EAP
The City of Brentwood is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of automated office machines, which includes a computer, printer, facsimile machine, copy machine, calculator, telephone, etc. Must be able to use body members to work, move or carry objects or materials. Must be able to exert up to twenty pounds of force occasionally, and/or up to ten pounds of force frequently. Physical demand requirements are at levels of those for sedentary work.
DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, technical, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
INTERPERSONAL COMMUNICATION: Requires the ability of speaking and/or signaling people to convey or exchange administrative information. Includes giving assignments and/or directions to co-workers or assistants.
LANGUAGE ABILITY: Requires the ability to read a variety of informational documentation, directions, instructions, and methods and procedures related to the job of Community Relations Specialist. Requires the ability to write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and a well-modulated voice.
INTELLIGENCE: Requires the ability to learn and understand basic to complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to the job of Community Relations Specialist.
VERBAL APTITUDE: Requires the ability to record and deliver information to the public, supervisors, and officials; to explain procedures and policies; and to follow verbal and written instructions, guidelines and objectives.
NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages; determine time and weight; and utilize statistical inference.
FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment.
MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using automated office equipment.
MANUAL DEXTERITY: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.
COLOR DISCRIMINATION: May require the ability to differentiate colors and shades of color.
INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people (i.e. staff, supervisors, general public, and officials) beyond giving and receiving instructions such as in interpreting departmental policies and procedures. Must be adaptable to performing under moderate stress when confronted with an emergency related to the job of Community Relations Specialist
PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words, hearing - perceiving nature of sounds by ear).
Salary : $29,452
