Police Records Tech

Description

Salary: $30,955 to $39,212 per Year

SUMMARY: An administrative position responsible for the data input and maintenance of police records.

SUPERVISORY RESPONSIBILITIES: Receives direct supervision from the Police Records Manager or assigned supervisor. This job has no supervisory responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all-inclusive.

• Provide administrative maintenance of police records. Provide quality management of records/data accuracy, maintenance and retention as required by local, state and federal law.
• Compile, type, record, scan and file a wide variety of police records.
• Perform data entry and corrections as required.
• Operate a computer terminal, scanner and printer to type, record and retrieve a wide variety of police reports and administrative documents.
• Maintain confidentiality, discretion and professionalism as it relates to police records.
• Address customer service and public relations situations relating to records management; take or recommends action to ensure resolution of complaints.
• Communicate effectively with field and administrative staff to solve system/procedural issues; coordinate frequently with the NCIC system users to identify training needs and support.
• Communicate effectively both in writing and verbally to include answering the telephone.
• Respond to requests and inquiries from public and departmental personnel in a courteous and professional manner.
• Monitor and practice department goals, activities, policies, and procedures.
• Evaluate administrative and operational needs; r

  The requirements listed below are representative of the knowledge, skills, and abilities required to perform the necessary functions of this position.

  KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of modern principles, practices, and techniques of police administration, organization and operation with emphasis in records management and administration.
• Knowledge of and ability to interpret and apply pertinent local, state and federal laws related to police records management and administration.
• Knowledge of systems analysis, design, systems programming and documentation principles and procedures.
• Knowledge of organization, policies and operating procedures of the Records Section.
• Knowledge of New World Systems, Brazos (E-Citation) and other police oriented software.
• Knowledge of standard business software, including word processing and spreadsheet programs.
• Skills to identify, evaluate and solve data system issues and maintain accurate records and files
• Skills to demonstrate interpersonal and organizational skills.
• Ability to work in a fast-paced environment, multi-task, adjust priorities and attention to detail.
• Ability to interpret, explain, and enforce departmental policies and procedures, technical publications, manuals and other guidance documents.
• Analyze and maintain complex computer systems.
• Ability to work independently in the absence of supervision.
• Ability to learn the organization, procedures and operating details of the Cheyenne Police Department.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to establish and maintain effective working relationships.

• EDUCATION AND EXPERIENCE: High school diploma or equivalent and one year of experience in the records, clerical or administrative field.

  
  CERTIFICATES, LICENSES, REGISTRATIONS: Possession of, or ability to obtain, an appropriate, valid driver's license.

  
  WORKING ENVIRONMENT: Work closely with others in an office environment utilizing a computer and other office equipment.

  
  SPECIAL REQUIREMENTS: Must be willing to submit to a background investigation, a polygraph and have no prior felony convictions.

  
  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading and writing. The employee is also required to maintain physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time. Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities.

  ecommend changes to records management related policies and procedures as necessary.

Qualifications

The City of Cheyenne offers the following benefits to Full Time Employees.

Health

Dental

Vision

Life

Pension

Salary : $30,955 - $39,212