Senior Center - Desk Attendant

POSITION SUMMARY
 The purpose of this position is to perform administrative support and customer service duties for the Behring Senior Center.

This position is not offered benefits.
 
The City of Monroe is an Equal Opportunity Employer. In compliance with applicable state and federal law, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the City.

WORK SCHEDULE
 This is a part-time position – weekly schedule will vary (approximately 15-20 hours per week) .Duties and Responsibilities
Core Duties and Responsibilities - The following duties are the primary duties of this position, but do not compose an exclusive or all-encompassing list of duties. Other duties may be assigned or required to accomplish the main goals of this position. 

• Performs public reception and customer service duties. Greets and directs participants, provides information to visitors, participants and callers regarding department functions, or refers to appropriate person or agency. Receives and routes telephone calls, takes and relays messages. 
• Schedules appointments, and processes class registration forms and liability waivers. Signs participants up for trips and processes trip payments.
• Formats and type correspondence as needed, assists with bulk mailing projects. Maintains and updates files (both electronic and hard) as needed for programs and classes. 
• Scans and photocopies documents, shreds documents containing private information. Performs telephone contact, and operates the phone system 
• Performs data entry and carries out financial duties that include program payments, donations, and cab ticket sales.
• Assists with programs as needed.
• Maintains cleanliness of Wellness Center and lobby.

Other duties may be assigned or required to accomplish the main goals of this position. MINIMUM REQUIRED QUALIFICATIONS

• High School Diploma or equivalent.
• One to two years secretarial/administrative support and customer service experience preferred.
• Training in Microsoft Office software.
• Any combination of education and experience that provides equivalent knowledge, skills and abilities.
• CPR/First Aid Certification within the timeframe specified by the City.

PHYSICAL AND WORK ENVIRONMENT
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law.  Employees needing reasonable accommodation should discuss the request with the employee’s supervisor.  

• This work involves occasional lifting of up to 25 pounds within a limited range for access to storage boxes; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work has no exposure to environmental conditions.
• Work is generally in a moderately noisy office setting (e.g. business office, light traffic). 

Salary : $16