What are the responsibilities and job description for the PERMIT TECH position at City of Shreveport, LA?
Salary
$2,613.87 - $4,071.60 Monthly
Location
Government Plaza, LA
Job Type
Full Time
Job Number
2401317
Department
PW - Public Works-NW
Division
Permits and Inspections
Opening Date
02/09/2024
Closing Date
2/16/2024 12:00 PM Central
Class Title
POSITION SUMMARY:
Under general supervision by the Chief Office Administrator, the purpose of this position is to process permit applications and related documents; provide information, customer assistance, and explain City codes and policies to citizens and applicants.
Duties
ESSENTIAL FUNCTIONS:
- Provides Department information and customer service; answers questions as first point of contact for customers; processes documents, permit applications and deposits; answers questions within scope of authority and training;
- Reviews and accepts both electronic & paper permit applications; reviews applications for completeness, collects applicable fees if necessary, and forwards applications to appropriate staff for review if needed.
- Accepts contractor and sub-contractor permit applications; review supporting documents for accuracy and completeness of required documentation.
- Responds to questions regarding permit readiness, project fees and other issues; explains policies, codes, standards and code violations;.
Schedules inspections, verifying permit payment and that the inspection process for the permit has been followed.
- Assists Building Official and Building Inspectors; provides administrative support services as needed; researches issues and provides data on permit and plan issues and related subjects;
- Responds to requests for information, provides technical information to City staff as authorized; provides assistance to the public within scope of authority; provides assistance, technical guidance and training to City staff on technical issues and statutory requirements; and
- Performs other duties as assigned or required.
KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS:
- Ability to understand City organization, operations, policies and procedures;
2. Ability to learn or read/comprehend building plans, permit applications and specifications, and the ability to communicate technical requirements to architects, engineers, contractors, developers, and to the general public;
3. Understands principles of record keeping and records management;
4. Exhibits skill in organization;
5. Ability to learn and understand the application of municipal building codes and ordinances;
6. Has a record of establishing and maintaining cooperative, pleasant and professional working relationships with employees and the public;
7. Exhibits effective communication both oral and written.
8. Ability to multitask in a fast-paced office/customer service environment.
9. If so desired an employee may successfully complete a Permit Technician Certification through the International Code Council. With completion, there will be an increase in salary.Minimum Qualifications
High school diploma or GED equivalent AND five (5) years construction experience or two (2) years’ experience in a jurisdictional permitting office.
Physical Demands/Work Environment:
1. Work is performed in a standard office environment. Employees are subject to sitting, standing, bending, and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to thirty (30) pounds.
2. May be required to work immediately before, during or after an emergency or disaster in addition to normal work-week hours.
The City of Shreveport is an EEOC Employer
The City of Shreveport offers many benefits including vacation and sick leave, health, dental and vision insurance, 10 paid holidays per calendar year and long term disability.
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