What are the responsibilities and job description for the FOH staff position at City Tap House?
Job Title: Front of House Team Member
Job Summary:
We are seeking a dedicated Front of House Team Member to join our team. As a vital part of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Your role will involve various tasks to support the smooth operation of the front of house, including handling sales transactions, maintaining the cash register, and upholding high standards of hospitality.
Responsibilities:
- Greet customers with a warm and friendly attitude upon arrival
- Take customer orders accurately and efficiently
- Operate the cash register and handle payments in a timely manner
- Assist in maintaining cleanliness and organization of the dining area
- Collaborate with kitchen staff to ensure prompt and accurate delivery of orders
- Uphold food safety standards and regulations at all times
- Provide recommendations on menu items and specials to enhance customer experience
- Address customer inquiries and resolve any issues promptly and professionally
Requirements:
- Previous experience in a similar role within the food industry is preferred
- Strong customer service skills with a focus on delivering exceptional hospitality
- Ability to work effectively in a fast-paced environment while maintaining attention to detail
- Proficiency in basic math for handling transactions accurately
- Knowledge of food safety practices and willingness to adhere to hygiene standards
- Excellent time management skills to prioritize tasks during busy periods
- Familiarity with fine dining etiquette is a plus
- Sales experience is advantageous
Join our team as a Front of House Team Member and be part of creating memorable dining experiences for our guests. Apply now to showcase your skills in customer service, sales, and hospitality in a dynamic restaurant setting.
Job Types: Full-time, Part-time
Restaurant type:
- Bar
- Casual dining restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Philadelphia, PA 19103 (Required)
Ability to Relocate:
- Philadelphia, PA 19103: Relocate before starting work (Preferred)
Work Location: In person