Residential Technician

Definition of the position:

Reporting to the Manager, Field Operations, this position is responsible for the placement of fiber optic cable from the pole or pedestal to the home or place of business. Once the fiber optic drop and jumper have been placed and spliced customer prem equipment will be installed which provides internet and or phone service.

Position responsibilities:

Perform work in accordance with industry standards:

• Be familiar with Telcordia standards
• Ability to read and follow design engineer’s instruction
• Maintain the scope of work on the project

Enter and maintain outside plant records

• Maintain all engineering and facility records through work order processing

Experience in operating construction equipment

• Determine correct procedures for OSP placing
• Prepare and maintain records and diagrams
• Experience in operation of hydraulic aerial lift and ladder mounted to the truck

Essential skills and experience:

• Install or replace Fiber Optic drops from the pole or pedestal to the customer’s NID.
• Install or replace Fiber Optic jumpers from the NID to the customer prem equipment.
• Install and configure the customer prem equipment.
• Fusion splice Fiber Optic drops to the Fiber Optic jumpers.
• Inspect Fiber Optic cables and jumpers for service affecting damage.
• Place insulation over conductors or seal splices with moisture-proof covering.
• Upgrade, downgrade, replace or retrieve customer prem equipment.
• Measure signal strength at utility poles, using electronic test equipment.
• Dig trenches for underground wires or cables.
• Explain cable service to subscribers after installation.
• Compute impedance of wires from poles to houses to determine additional resistance needed for reducing signals to desired levels.
• Use a variety of construction equipment to complete installations, such as digger derricks, trenchers, or cable plows.
• Fill and tamp holes, using cement, earth, and tamping devices.
• Clean or maintain tools or test equipment.
• Troubleshoot customer affecting issues both online and remotely.

Work Environment:

Both inside and outside environment

Additional Responsibilities:

Regional Travel is required as well as occasional after-hours or overtime work.

Current valid driver’s license

Available to work nights & weekends

Other duties as assigned

Benefits: