What are the responsibilities and job description for the Sales Development Representative I position at CivicPlus, LLC?
Description
About CivicPlus:
CivicPlus® is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE Modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members.
Backed by over 25 years of experience and leveraging the insights of roughly 850 team members, our solutions are chosen by over 10,000 clients and are used daily by over 340 million people in the U.S. and Canada alone.
If you are looking to break into tech sales or bring your sales experience to a home for long term growth, you have come to the right place! Whether you are a recent grad, changing careers or looking to expand your sales career, our team has a rich history of developing and building successful sales professionals.
How do we do it? Every employee is unique, and our leadership team coaches you to build a solid fundamental foundation and empowers you to build on your strengths to find your sales voice. Our team is competitive and loves to challenge each other but is also collaborative and supportive by sharing best practices and working together as a team. If you want to spend your day with peers who are committed to succeed, hungry to be coached, and have the mental toughness to embrace the grind, then we want to talk to you.
Our ideal candidate is an individual looking for a rapid growth path through our SDR ranks from SDRI to SDRIII in 12-18 months, while they learn our industry and business and earn a promotion to an Account Executive, Account Manager or Sales Engineer role.
Responsibilities:
- Targeted outbound cold calling to government agencies to drive opportunities for the Account Executive team
- Manage a pipeline of target prospects and learn to analyze and diagnose KPIs to drive performance efficiency
- Consistently achieve monthly qualified meeting quota
What’s a day like as an SDR with our Team?
- Each day you will make 50 outbound calls and 20 emails to target prospects for the products your team is focused on and book meetings for Account Executives
- Unlike many sales organizations, we distribute the best accounts for you to target so you don’t have to waste time hunting and searching for places to call
- Tons of opportunities to collaborate with your peers in morning huddles, call reviews, and team syncs
- 1:1 weekly syncs with your manager and individual coaching sessions
What makes it exciting?
- Hear your teammates give you shoutouts for big wins in our Sales Sync
- Beat Mike in ping pong or Isaac in foosball in the Durham office, or win virtual SDR Team Bingo for a prize
- Give virtual Tacos to your peers every day so they can buy cool swag
- Challenge yourself to earn various spiffs throughout the year
- Drive yourself to be a top earner on our team with an uncapped commission structure
- Join team lunch, happy hours and holiday events
- Get involved with one of our committees (DEIB, Great Workplace, Community Engagement, Wellness, Employee Resource Groups)
- Hybrid work schedule – get the best of both worlds
- Snacks and beverages provided in the office
PLEASE NOTE: CivicPlus is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.
All applicants will be subject to a background and reference check.
Equal Opportunities
CivicPlus is an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at Recruiting@civicplus.com with any information you may have.
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