What are the responsibilities and job description for the Direct Support Staff position at Civility Home Care?
Description:
¨ Home Care Companions provide service to individuals in their own homes and communities who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include light housecleaning, laundry, meal preparation, transportation, companionship, respite and advice on such things as nutrition, cleanliness and household activities.
¨ Home Care Companions are responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.
Reporting Relationship
Reports to Supervisor
Responsibilities/Activities:
¨ Provide companionship, friendship and emotional support.
¨ Talk, listen, share experiences, play games/cards, read to client etc.
¨ Help keep clients in contact with family, friends and the outside world.
¨ Provide transportation to medical appointments, grocery store and errands.
¨ Accompany clients to recreational and/or social events.
¨ Assist with plans for visits and outings.
¨ Write or type letters/correspondence.
¨ Organize and read mail.
¨ Plan trips and outings and possibly travel with clients.
¨ Teach/perform meal planning and preparation.
¨ Perform light housekeeping.
¨ Participate on the Care Team by providing input and making suggestions.
¨ Ensure service is delivered in accordance with Agency policies, procedures and industry standards.
¨ Monitor supplies and resources.
¨ Evaluate the program and make recommendations, as indicated.
¨ Follow the written care plan.
¨ Assist in basic client transfers providing the client has been assessed as being capable of ambulating without assistance; and/or, providing another trained caregiver (including family) is involved in the transfer.
¨ Carry out duties as assigned by the Supervisor.
¨ Observe the client’s functioning and report to Supervisor.
¨ Complete and maintain records of daily activities, observations, and direct hours of service.
¨ Develop and maintain constructive and cooperative working relationships with others.
¨ Make decisions and solve problems.
¨ Assist with pet care.
¨ Communicate with Supervisor and co-workers.
¨ Attend orientation, in-service training sessions and staff meetings.
Required Knowledge
¨ Knowledge of home management skills.
¨ Knowledge of principles and processes for providing client services, including needs determinants, meeting quality standards and evaluation of client satisfaction.
¨ Knowledge of the English language.
¨ Knowledge of information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.
¨ Knowledge of clerical procedures such as maintaining records and completing forms.
Required Skills/Abilities
¨ The ability to be aware of other people’s reactions and understand why they react as they do.
¨ The ability to establishing and maintain relationships.
¨ The ability to teach others.
¨ The ability to identify problems and determine effective solutions.
¨ The ability to apply reason and logic to identify strengths and weaknesses of possible solutions.
¨ The ability to understand written and oral instructions.
¨ The ability to communicate information orally and in writing.
¨ The ability to listen and understand the spoken word.
¨ The ability to work independently and in cooperation with others.
¨ The ability to determine or recognize when something is likely to go wrong.
¨ The ability to suggest a number of ideas on a subject.
¨ The ability to provide advice and consultation to others.
¨ The ability to observe and recognize changes in clients.
¨ The ability to establish and maintain harmonious relations with clients/families/co-workers.
Physical and Mental Demands:
¨ Good physical and mental health.
¨ Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and see.
¨ Mental fortitude and stability to handle stress.
¨ Physical and mental ability to drive a vehicle.
Qualifications/Education
¨ Current driver’s license.
¨ Proper Vehicle Insurance Coverage.
Training/Experience:
¨ May require related experience.
¨ May required similar social and cultural backgrounds with some clients.
Salary : $29,800 - $37,800