IT Infrastructure Technician

Job Title: IT Infrastructure Technician

FLSA Status: Non-Exempt

Department: Office of Information Technology

Title of Manager/Supervisor: Director of Network Services and Information Technology

Number of Employees Reporting to this Position: 0

Position Summary:

The IT Infrastructure Technician is responsible for the installation and maintenance of physical data and telephony infrastructure including cable plant, network electronics and VoIP devices. Also responsible for maintaining accurate records and inventory of the same.

Guidelines:

• Installs and maintains physical data and telephony network infrastructure
• Maintains inventory and usage records of all equipment
• Liaison to local CATV and POTS telephone providers
• Position requires occasional night and weekend hours in support of the University

General Purpose: The Data Infrastructure Technician serves to provide day-to-day moves, adds and changes to the data and telephony networks, installs new and maintains existing infrastructure.

Position Responsibilities:

• Installs, terminates and tests Cat3 and higher cable and components, multi and single mode fiber cable and components
• Installs cable supporting infrastructure such as conduit, raceway and ladder rack
• Installs and maintains analog telephony infrastructure
• Provides record keeping of equipment and infrastructure
• Installs, maintains and troubleshoots VoIP telephones
• Liaise with outside vendors to coordinate new product installations and repairs
• Other duties as assigned

Health & Safety: All staff has a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff are therefore required to adhere to the University’s Health, Safety, and Environmental Policy & Procedures.

DISCLAIMER: The above statements are designed to indicate the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, responsibilities, skills, and qualifications required of personnel so classified.

Essential Skills:

• Moderate use of hand tools
• Moderate use of light power tools
• Strong written and verbal communication skills
• Detail-oriented records keeping
• Basic knowledge of physical networking infrastructure components and the installation thereof
• Problem analysis and troubleshooting

Education:

Minimal Qualifications:

• Completion of secondary education (high school) or equivalent

Preferred Qualifications:

• Completion of vocational education as electrician or telecommunications technician

Experience:

Minimal Experience:

• Installation and termination of Cat3 and Cat5e or higher infrastructure cabling
• Familiarity with basic data networking concepts

Preferred Experience:

• Installation and termination of multi and single mode fiber optic cabling
• Installation and configuration of edge-networking electronics including switches and wireless access points
• Familiarity with emergency telephone, auto-dialer and other pre-programmed telephone devices

Physical Demands:

The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently sit and use a computer for extended periods of time
• Occasionally lift and/or carry more than 50 pounds
• Frequently stoop, bend, crouch or reach
• Frequently stoop, bend, crouch or reach in small spaces
• Frequently climb or descend stairs
• Occasionally work in space temperature of more than 80 degrees for extended periods of time
• Frequently climb portable ladder of more than six feet in height
• Occasionally climb fixed ladder of more than 12 feet in height .
• Employee must be willing to travel as needed for skills development and training

Clarkson is committed to complying with the guidelines set forth under the Americans with Disabilities Act.

Special Instructions to Applicants: An equal opportunity/affirmative action employer, Clarkson actively seeks and encourages applications from minorities, women and people with disabilities.

 All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records).

• All employees are required to be full vaccinated for COVID-19 prior to the start of employment