What are the responsibilities and job description for the Automotive Service Advisor position at Clay Cooley Auto Group?
Automotive Service Advisor
The Clay Cooley Auto Group is looking for a Service Advisor to join our fast-growing team. This individual should be able to provide estimated cost analysis of automotive repairs and routine maintenance. Through effectively communicating with customers they will: Determine the services necessary, predict the time needed for completion and stay in constant communication with the customer during the repair process. They will also need to communicate regularly with the technicians to ensure the work is completed in a timely manner, and communicate any issues to the customer efficiently.
Duties:
- Effectively communicate with customers regarding services recommended and performed
- Schedule appointments, answer phone calls, and collect funds for services performed
- Assist with the coordination of alternate transportation, rental car reservations, shuttle etc.
- Prepare service estimates, sell routine maintenance/repair services and follow-up regarding unsold services and customer inquires
- Demonstrate extreme attention to detail.
Requirements:
- Stand, walk or sit for long periods of time without resting. (up to 5 hours)
- Must have a valid drivers' license and clean driving record.
- Good communication skills.
- Ability to work with teams.
- Must be willing to submit a background screening.
JOB BENEFITS:
- Growth opportunities
- Fast paced work environment
- Full Benefits Package
- Free Company-Paid Life Insurance
- 401(k) including Company matching
