Medical Billing A/R Specialist - Workers' Compensation

ClearChoiceMD Hired Organization Address New London, NH Full Time

Job Posting for Medical Billing A/R Specialist - Workers' Compensation at ClearChoiceMD

ClearChoiceMD Urgent Care Centers is hiring for a Workers’ Compensation A/R Specialist to join the ClearChoiceMD billing team. This is an internal company role responsible for various faucets of medical billing and accounts receivable including claims submission, correcting claim rejections, customer service and follow-up in accordance with company protocol with an emphasis on maximizing patient satisfaction and profitability. This role is located in the CCMD Home office and reports to the billing manager. Candidates must have extensive experience in medical billing A/R specifically for workers' compensation.

This position allows remote work for 3-4 days with an in office requirement of 1-2 days and/or as requested, or when your remote services are interrupted. Typical hours 8A to 430P or 830A to 5PM.

Responsibilities Include:

  • Ensures timely submission of accurate workers’ comp claims.
  • Follows up on workers compensation claims to resolve outstanding balances and to reduce AR days.
  • Responsible for processing appeals, identifying trends, and researching of workers compensation claims.
  • Takes incoming phone calls from employers and insurance companies
  • Records details of interactions such as inquiries, complaints, comments, or actions.
  • Sets up payment arrangements in accordance with company policy
  • Strong organizational, quantitative skills and analytical skills
  • Utilizes strong communication and customer service skills.
  • Consistently practices good judgment and problem-solving skills when handling confidential information.

Key Competencies:

  • Minimum of (5) years’ experience in workers compensation claims.
  • Experience of workers’ comp claims processes in NH/VT/ME required.
  • Knowledge of VT – Rule 40 preferred.
  • Outstanding interpersonal communication and customer service skills
  • Strong capabilities in Microsoft Office Applications.
  • Demonstrated ability in using computer and Windows PC applications including strong keyboard and navigation skills.
  • Willingness and ability to learn new computer programs.
  • Maintains confidentiality at the highest level.
  • Works well in a small company atmosphere.

Education & Experience:

  • High School Diploma or equivalent
  • At least 18 years’ old
  • Are legally eligible to work in the United States
  • At least 1-2 years’ experience in medical billing
  • Excellent customer service and problem-solving skills
  • Proficient in MS Word, MS Excel Spreadsheet, and SharePoint Application
  • Demonstrated good judgement and initiative

Benefits include: Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have (5) free urgent care visits/yr. which can be shared by immediate family members.

At ClearChoiceMD, it’s simple: exceptional and compassionate patient care is at the forefront of our urgent care centers. ClearChoiceMD Urgent Care provides high-quality, efficient and affordable treatment of non-life-threatening illnesses and injuries as well as customizable employer health solutions. Our centers offer board-certified providers, state-of-the-art facilities with on-site laboratory services and X-ray. Owned and operated by physicians who know and understand the need for excellent, expedient care, ClearChoiceMD Urgent Care is dedicated to meeting all the needs of the community, from infant to elders, school to industry and everywhere in between.


All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, gender, disability, national origin, veteran status, marital status, sexual orientation or any other characteristic protected by law.

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