What are the responsibilities and job description for the Program Coordinator position at CLEAResult?
We are looking for a talented individual…
To join our team as a Program Coordinator! The Program support staff ensure smooth delivery of projects and programs, both internally and externally; while adhering to program, practice, and operations guidelines. Program support staff roles often encompass multiple areas including; data management, metrics and reporting. These roles tend to be more internal-facing than client-facing.
Successful candidates will be located within the State of Maine.
For this exciting career opportunity, you’re a great fit if you can…
- Accurately enter data associated with high volume of Efficiency Maine rebate claim requests
- Communicate with homeowners and contractors on as-needed basis to resolve various rebate processing-related issues (incomplete requests, non-compliance with program guidelines, etc.)
- Provide programmatic information and support to the general public and program contractors regarding current program guidelines, incentives and requirements
- Identify risks and problems with, and/or opportunities to improve current processes and procedures
- Perform miscellaneous job-related duties as assigned
- Answer and route incoming calls using VoIP system
- Attend staff meetings and other program support
- Complete special projects
In this exciting career opportunity, you will have…
- 0-2 years of relevant industry experience
- Associate's degree preferred
- Computer proficiency, particularly with Microsoft Office applications (Outlook, Word, and Excel)
- The ability to utilize database and tracking systems
- Strong interpersonal, verbal and written communication skill
- Strong customer service skills, including ability to listen and understand concerns about program operations and to suggest solutions
- The ability to work both independently and within a team, and to take initiative without losing focus on highest priorities
- An ability to foster a cooperative work environment
Targeted Compensation Range...
$20-22/hr. USD
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: Hybrid remote in Augusta, ME 04330
Salary : $20 - $22
