What are the responsibilities and job description for the Training Specialist position at CLEAResult?
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Job Description Summary
CLEAResult is hiring a Training Specialist in a specific line of business who is responsible for the successful creation and delivery of training materials. Primarily focused on creating training program outlines and then working with cross functional peers to develop the content specific to the audience. Helps facilitate the delivery of that training to the appropriate audience and measuring the effectiveness of the training.Job Description
Primary Responsibilities:
- Conduct, facilitate and lead training presentations to all levels of staff.
- Develop and revise courses, using instructional design using adult training principles.
- Ensure training materials are current, useful, and easily accessible to the appropriate audience.
- Evaluate effectiveness of training and course presentations.
- Develop training aids, such as multimedia visual aids, and training handbooks, and quick reference guides as needed.
- Ability to work with subject matter experts (SMEs) throughout the enterprise to collect technical and industry specific information and convert into a format usable to a broad audience.
- Basic understanding in the design and development of on-line training modules.
- Ability to review performance of teams to KPIs to determine additional training needs.
- Identify and train departmental SMEs to assist in training.
- Review of performance metrics (including quality scores) of the business line and exit interviews to recommend revisions or additions to training materials and programs.
- Support of the web-based knowledge base by facilitating routine meetings with admins, updating reporting on usage, creating standardization rules for material, and making recommendations for enhancements to the site and program.
- Develop new hire training with a focus on adaptability, providing content most needed to a new hire, and measuring their aptitude before being put into production.
- Develop additional training materials designed for existing employees after evaluation of business needs and opportunities for increased performance.
- Provide routine updates to business on training materials recently published, underway, and the impact of training on identified key metrics
Education and Experience:
- 2 to 4 years of experience
- Bachelor’s degree preferred
Additional Job Description
Physical Demands/Requirements
- Sit or stand for extended periods of time
- Bend or reach frequently
- Use repetitive hand motion
- Lift, carry or push up to 15 pounds occasionally
Office Environment
- This position is in a general office environment with moderate noise, room temperature.
* Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
Equal Opportunity Employer
As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.
The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.
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