What are the responsibilities and job description for the Caller - Kingstanding position at ClickJobs.io?
Company Description
Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment.
We are so sure you will love it here that we insist anyone thinking about joining us can visit Mecca as a customer and 'try out' being a team member. In this way, you get a chance to appreciate the unique experience of working at Mecca.
We know how valuable the right people are so once you have joined the team we want you to stay. We have a clear career path and great training to help you reach your potential and stay with us to build an exciting career in entertainment.
Job Description
Our callers are trained to excite, entertain and look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it's like being part of the family.
Your adaptability will mean than you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that's always on and committed to making our venues a place for fun and excitement.
As a caller you will be responsible for ensuring that the main bingo product is delivered professionally consistently and always kept fun. You will be a confident communicator and able to engage with both your team and customers.
You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions able to demonstrate the behaviours that help bring excitement and entertainment to the customers and communities we serve.
Qualifications
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment.
We are so sure you will love it here that we insist anyone thinking about joining us can visit Mecca as a customer and 'try out' being a team member. In this way, you get a chance to appreciate the unique experience of working at Mecca.
We know how valuable the right people are so once you have joined the team we want you to stay. We have a clear career path and great training to help you reach your potential and stay with us to build an exciting career in entertainment.
Job Description
Our callers are trained to excite, entertain and look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it's like being part of the family.
Your adaptability will mean than you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that's always on and committed to making our venues a place for fun and excitement.
As a caller you will be responsible for ensuring that the main bingo product is delivered professionally consistently and always kept fun. You will be a confident communicator and able to engage with both your team and customers.
You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions able to demonstrate the behaviours that help bring excitement and entertainment to the customers and communities we serve.
Qualifications
- Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
- Good communication skills
- Self confidence is essential
- A smile for everyone
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well-prepared for your role.
- Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
- People-Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Emphasis on Growth: At Mecca, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
