What are the responsibilities and job description for the Senior Teller position at Climb Credit Union?
Description
The Senior Teller position will be responsible for greeting members and potential members, identifying their perceived and unperceived needs and process transactions promptly and accurately. This position utilizes a thorough credit union product knowledge, exceptional cross selling and service skills and a professional demeanor to assist each member. The Senior Teller performs exceptional service, working both independently and as a team and serves as a leader and role model for other members of the organization and performs as a strong backup to the Assistant Branch Manager.
Why Climb Credit Union?
• As not-for profits and member-owned financial cooperatives, credit unions are incredibly unique institutions. Earnings are returned to members in the form of better rates, lower fees and great services. Be a part of a movement that pays it forward!
• Climb Credit Union was founded in 1951. We’re a stable, successful and growing financial institution, which is why we need you.
• A suite of outstanding benefits is available to employees who work 20 or more hours a week. In addition to healthcare, dental and life insurance, 401(k), and personal time off, we offer employee discounts on loans and other perks as well.
• Learn a ton with our on-the-job training programs and set yourself up for career and personal financial success.
Requirements
What will you be doing?
- Serve as the face of the organization and provide exceptional service to the members of Climb Credit Union.
- Assist the Assistant Branch Manager with scheduling, training, and coaching the other tellers, assists with performance reviews, maintains the branch's monthly audit requirements.
- Learn about our members by listening to them and developing a relation with them.
- Deepen and strengthen the relationship with the member by educating them on our products and services.
- Process transactions such as deposits, withdrawals, transfers, loan payments etc.
- Participate in achieving individual and branch goals.
- Work with team members to drive a high accountability and fun organizational culture.
- Share your knowledge and ideas on everything from effective practices to ways we can better support our membership and our team.
- Other duties as assigned.
Qualifications:
- One to three years of customer service experience
- Previous leadership experience and can exhibit strong leadership skills
- A high school education or GED.
This is a full-time, non-exempt position with an hourly rate starting at $18.50/hour, depending on experience, education and qualifications.
If you think you are the superhero to bring unforgettable experiences to our members and help grow a thriving organization, please apply. We appreciate your interest in employment and look forward to meeting you!
Salary : $19 - $21
