Customer Service Manager

Cloud 51 Data Solutions
Akron, OH Full Time
POSTED ON 11/23/2022 CLOSED ON 3/22/2023

Job Posting for Customer Service Manager at Cloud 51 Data Solutions

Cloud 51 data Solutiuons is looking for a unique individual that can manage our team of technicians, communicate and organize customer facing activiteies and fullfill admin functions in the office. The right candidate will have a cursory knowledge of IT related processes and be able to communicate with clients and team members at a level to be able to make sure projects and trouble issues are completed successfully and that custmer satisfaction is accomplished. You will not be required to solve techincal issues just be able make sure they are resolved.

Additonally, working with our backend software systems for reporting and managemnt wil lbe key, creating reports and relaying this information to staff and clients using Microsoft office products is a must.

This is an in person / in office position and will require good attendance, responsibiites will include opening and closing the office. The hours of this position will be from 8am to 5pm M-F.

Job Type: Full-time

Pay: $40,000.00 - $42,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Ability to commute/relocate:

  • Akron, OH 44319: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Office: 1 year (Required)

Work Location: One location

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