Engineering Manager of Infrastructure (US/CA)

Cloudbeds is the hospitality industry's fastest-growing technology provider for independent hotels, hostels, vacation rentals, and hotel groups. Our award-winning Cloudbeds Hospitality Platform is currently helping a growing clientele of 22,000 properties in 157 countries to increase revenue, streamline operations, and deliver memorable guest experiences.

Behind the Cloudbeds platform is a growing team of 500 employees distributed across 40 countries speaking 30 languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.

From the beginning, we've believed that our people are our greatest asset, so we've founded the company as #RemoteFirst, #RemoteAlways with shared core values that allow our team to thrive. This means we:

• Hire the best people wherever they're located;
• Emphasize the value of results over hours put in;
• Provide flexibility in working hours and locations;
• Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
• Offer open vacation policies, free LinkedIn Learning, and other benefits that promote well-being and professional development.

Together we're on a mission to power every property in the world and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Engineering Manager of Infrastructure. 

As Engineering Manager of Infrastructure at Cloudbeds, you will lead and grow a remote team of DevOps across US/Canada/Brazil that are central to designing, delivering, and maintaining our cloud platforms and services. You will be responsible for their continued growth and performance as individuals and a team, as well as expedited delivery of well-managed and safely executed projects. The Engineering Manager US/Canada of Infrastructure collaborates very closely with the entire technology group, including architecture, software, quality, product, and stakeholders, to bring team members together to build amazing solutions for our customers. You will also work closely with customer support to continuously experiment and iterate on new processes and workflows aiming to optimize efficiency, quality, and communication. Your top priority is to lead a healthy, engaged, and focused team to deliver scalable, available, performant, and secure product infrastructure.

As the Engineering Manager of Infrastructure at Cloudbeds, you will have the opportunity to make a global impact across the travel industry and contribute our vision to power every property around the world.

Location: Remote - US & Canada

What You Will Do:

• Lead the vision and strategy for Infrastructure at Cloudbeds.
• Manage a high-quality infrastructure engineering team, supporting their technical and professional growth.
• Encourage a healthy and engaging team culture demonstrating Cloudbeds’ values through mentorship, performance management including 1:1’s, and measurable objectives.
• Work closely with engineering and product teams on project prioritization, planning, assignment, and delivery.
• Guide and ensure sharp and timely execution of product roadmap and escalations.
• Develop and iterate processes to optimize team and organizational efficiency, quality, and communication.
• Contribute to technical discussions and decisions.

You’ll Succeed With:

• Bachelor’s degree in computer science or related field, or equivalent experience.
• 5 years experience as a Systems, Cloud, or DevOps Engineer.
• 3 years experience as an Infrastructure Engineering Manager managing remote engineers.
• 3 years experience working with Amazon Web Services.
• Strong experience in Kubernetes, CI/CD, monitoring, alerting, metrics 
• Strong experience in Terraform
• Experience collaborating with engineers, product owners, and leads across functional groups.
• Strong experience growing engineering teams
• Strong organizational skills, including the ability to prioritize and deliver on project timelines.
• Strong communication, negotiation, and technical writing skills.
• Strong flexible Agile methodologies through Scrum ceremonies and Jira.
• Ability to take initiative and make an impact on the larger organization.
• Ability to thrive in a fast-paced environment.
• Ability to work remotely and manage your own time in an international team.
• Exceptional written and verbal communication in English.

Nice to Haves:

• Experience with monolith to microservice transformations.
• Experience working with both central and embedded DevOps team structures.
• Experience implementing hiring, onboarding, or training programs.
• Experience working in a PCI-compliant environment.

Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!

Company Awards to Check Out! 

• Fastest Growing Companies | Inc. 500 (2018 & 2019) 
• Best Places to Work | Inc Magazine (2017 & 2018)
• Best Places to Work | HotelTechReport (2018, 2019, 2020, 2021)
• Start-Ups to Watch | Forbes (2018)
• Best Startup Employers | Forbes (2020)
• Technology Fast 500 | Deloitte (2019, 2020, 2021)
• Top 100 North America | Red Herring (2020)
• Connect MIP Award (Technology)

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions please contact our HR team by phone at 858-201-7832 or via email at accommodations@cloudbeds.com.  

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

#LI-REMOTE #LI-AM1