Senior HR Manager, Operations and Procurement

Senior HR Manager, Operations and Procurement  

Club Car

LOCATION: Evans, Georgia

Departments Supported: Operations, Procurement 

SUMMARY

Club Car is a leading global manufacturer of quality premium golf carts and other low-speed vehicles and related aftermarket parts and services. The Company’s primary segments are Golf, Consumer, Commercial, and Aftermarket with operations in the Americas, Europe and Asia Pacific.  

Club Car is owned by privately equity firm Platinum Equity and is headquartered in Evans, Georgia, with significant presence around the world, and employs more than 1,600 people worldwide. 

SUMMARY OF FUNCTIONS:

The Senior HR Manager serves as the HR leader for Club Car’s manufacturing, supply chain, sourcing, and logistics groups, accountable for all HR and people-related operations performed in support of those groups.  They are also responsible as the site HR leader for all Augusta area sites.  

These operations include strategic aspects of human resources (e.g., organizational development, talent and performance management, succession planning, engagement, and strategic recruitment) as well as more tactical elements of HR support (e.g., employee relations, investigations, compliance, compensation advisory, HRIS support, and alignment with policies and practices).

The HR Manager is responsible to provide strategic business partnership and support to all of the leaders of the Operations and Sourcing groups, including attending leadership team meetings, advising, influencing and active participation in a variety of programs, activities, and decisions as relates HR management within these functions.  This is a blended role of leadership with hands on work that requires daily interaction with employees and leadership. 

MAJOR DUTIES AND RESPONSIBILITIES:

• Actively partner with leadership team to understand, plan, execute, and monitor the HR talent strategy as applies to both current and future needs  
• Provide support and guidance to HR business partners, recruiters, and admins covering respective areas on all matters related to HR
• Administer and execute tasks in sensitive circumstances, e.g., investigations, terminations, pay disputes, policy infringement, terminations etc. Oversee and/or participate in all disciplinary meetings 
• Support strategic elements of the talent acquisition and management process – in partnership with Club Car’s recruiting team – including the crafting of job descriptions in alignment with priorities, screening of applicants, review of applicants against required skills and competencies, and advising on offered compensation
• Promote and support the performance management, employee engagement, and learning & development programs for respective areas, including tracking and reporting performance, supporting managers during annual reviews, and providing unbiased advisory to the leadership team
• Gathers and analyzes data for reporting on relevant people-related data in support of the business
• Act as primary liaison with contract labor vendor ensuring close cooperation and coordination on staffing Operations
• Maintains compliance with federal, state, and local employment laws and regulations; recommends policy and practice changes to remain in compliance with regulatory changes and leverage innovative technologies 
• Is accountable for rewards program coordination and/or administration including but not limited to annual merit increase, off-cycle reviews, and various benefits programs, in partnership with Club Car’s Manager of Benefits & Compensation
• Handles administrative and transactional employee life cycle including pre-onboarding, onboarding, termination, and data maintenance in Human Resource Information Systems (HRIS)
• Involved in general HR program/policy development, administration, and compliance to drive continuous improvement in HR areas
• Provide advice on all matters to Club Car’s Chief HR Officer
• Performs all other duties as assigned

ORGANIZATIONAL RELATIONSHIPS:
 

Reports to Club Car’s Chief HR Officer (CHRO). Will supervise two (2) direct reports and will interact with vendors related to HR services. Interfaces directly with / dotted-line reporting relationship to heads of Operations and Procurement.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree in human resources, business administration, legal, or related field required
• 8 years of experiences as a HR Business Partner 
• A minimum of 4 years of people management within Human Resources
• Experience working at a large ($1B ) organization
• SPHR, SHRM-CP, SHRM-SCP, or equivalent certification highly preferred
• Possesses a proven track record of demonstrated excellence across a range of HR functional skills, with a focus on people development and employee communications
• Must be knowledgeable of HR systems and tools; proficient with Microsoft Office suite and related software
• Must be capable of working in a production environment that is fast-paced, self-directed, and changing 
• Ability to relate and effectively communicate with hourly workforce  
• Experience with ADP Workforce Now

REQUIRED SKILLS AND ABILITIES:

• Excellent leadership, communication, and collaboration skills
• Ability to effectively coach and advise senior leadership teams
• Ability to act with integrity, professionalism, and confidentiality
• Willingness to be physically present and involved with the organization, this is a site based position
• Exceptional organizational, project management, and time management capabilities
• Ability to deal with and manage uncertainty / change 
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Ability to prioritize tasks and to delegate properly when appropriate
• Thorough knowledge of employment-related laws and regulations
• Strong analytical skill set and data-oriented mind-set