What are the responsibilities and job description for the Attendant Outside Services position at ClubCorp?
We are Invited.
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.
Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.
Job Summary
Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.
Day-to-Day
Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
Cleaning and maintain the storage areas and golf cart fleet at all times.
Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
Be knowledgeable about events at the Club, course conditions and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
Maintain clean and orderly club storage areas with clubs (rental, member, etc.), equipment, etc. Report any damage to clubs or equipment immediately to the Golf Shop.
Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) for daily usage.
Maintain area outside of pro shop (i.e., parking lot, etc.) so that it is neat and free of debris at all times.
Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
Ensure daily assignments are completed in their respective areas, and meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service. Be aware of team members and the environment and participate as a member of the team.
Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.
Why Invited
World’s Largest Network of Private Clubs and Golf Courses.
Family Focused Work Environment.
Work/Life Balance.
Medical, Dental, 401k Potential.
Competitive Pay.
Upward Mobility in a Thriving Company.
About You
A high school diploma, or equivalent
Customer service experience. Basic Golf Knowledge and Etiquette.
You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity
Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the Club.
