What are the responsibilities and job description for the Manager Member Experience position at ClubCorp?
We are Invited.
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.
Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.
Job Summary
Curating and enhancing 'ClubLife' and increasing Club Member Growth by ensuring execution of programming and communications for Club. Develop and ensure execution of relevant and engaging Member events and experiences and implementing thorough and consistent communications strategies.
Day to Day:
- Execute all Member Events and Programs with member and committee feedback
- Create and execute relevant programs with purpose with consideration of your Club Members, product, and position
- Connect and Engage Members, drive revenue, invite and Partner with Community Audience or aligned Brand
- Attend signature events, holidays, charity classics, and ongoing meet-ups
- Oversee committee management, quarterly game plan/monthly calendars, ongoing content calendar
- Create storytelling and content focused communications
- Membership Recognition on Social Media and in GM Message
- Update GM message, including club closure, weather announcements, crisis management, etc.
About you
- Undergraduate degree preferred. Educational concentration in business, communications, journalism, public relations, hospitality management, or recreation.
- Experience of 2-4 Years in Hospitality, Customer Relations, or Marketing Communications
- Prefer experience in one or more of the following: sales, relationship management, food. beverage operations, customer service, membership associations, and/or fundraising
- Prior experience in leading a team or project to a successful outcome is preferred.
- Advanced knowledge working with Microsoft Office Suite, including Word, Outlook, and Excel.
Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
