What are the responsibilities and job description for the Supervisor Outside Services position at ClubCorp?
Job Summary
Supervise the outside service staff to ensure the highest level of professionalism and customer service is provided in an efficient manner for our Members/Guests. Reports directly to Director of Outside Services.
Day-to-Day
- Outline and implement various training program in order to maintain a well-trained staff.
- Manage all aspects of the selection, hiring, labor budget/scheduling and education process for department Employees.
- Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered.
- Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
- Assist and coordinate services with other golf operations staff to ensure seamless and efficient service to Members/Guests takes place.
- Ensure controls on time-reporting via the time management system are in place by computing the total hours and making sure the time is accurate by both the employee and the supervisor.
- Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.
About You
- A high school diploma, or equivalent.
- Great communication skills
- Customer service experience. Basic Golf Knowledge and Etiquette.
- You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
- You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.
We are Invited.
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.
Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.
Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
