Data Analyst - Customer Marketing

CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial’s 37,000 employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction.

As a Data Analyst - Customer Marketing, you will be responsible for analyzing and supporting the CNH customer database. This position will consult with the North American CNH Industrial brand organizations (Case IH, New Holland, Case Construction Equipment) to identify data integration needs along with finding opportunities to better connect with our customers. This is an exciting opportunity for a self-starting change agent with an eye for detail, and the ability to solve problems. You will be a key point of contact for customer data integrations and managing the customer data.

This position is eligible for HYBRID flexible.

Responsibilities

• Develop, maintain, and troubleshoot data pipelines and workflows that feed the CDP from various sources.
• Research and evaluate new data sources, technologies, and methodologies to improve the CDP's capabilities and value.
• Participate in blueprinting, scoping, prioritizing technical requirements and assisting customers in their digital transformation journey.
• Manage bulk imports of data, list databases and tables, schedule jobs, manage connectors, manage users, and access control policies.
• Build on-demand reports based on business needs.
• Analysis customer data to identify areas where we can connect with customer better.
• Apply analytical and visualization tools, such as Power BI, to extract insight beyond the numbers.
• Support business users training and solution access.
• Support the management of the CNH Customer Database and be subject matter expert on customer data.
• Develop and maintain relevant dashboards and reports to guide impactful decisions to drive key performance indicators (KPIs) to end users.
• Working collaboratively with Information Technology team and the Commercial team to capture requirements for system / dashboard improvements and work through bugs.
  
  
  

Qualifications

• Bachelor’s degree in business Analytics, Statistics, Computer Science, or other closely related field with 2 years in a business intelligence/data analysis role, market research
• OR Associates or equivalent experience with 4 years in a business intelligence/data analysis role
• At least one year of experience working with SQL,
• Experience with Python, R, and Microsoft Office Suite preferred.
  
  
  

Company Benefits

CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information!

The annual salary for this role is $62,000 - $83,000 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

EEO

US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here . CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.

Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice .

Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.