Description
A wave of change has swept through Coastal Pediatric Associates. We are looking for team members to join us in championing the health of children all over the Charleston area. We offer a full line of benefits including health, retirement and paid time off.
The Operations Manager is responsible for Information Technology, coordination of facilities maintenance, vendor management as well as the management of various projects affecting the infrastructure of the practice. Performs needs assessments and prioritizes based on financial, and quality impact. Monitors key performance indicators and takes corrective action to address negative variances. Performs a variety of duties in accordance with federal, state and local regulations along with established priorities and procedures of the practice.
This is an entry level management position that reports to the Sr. Director of Operations. If you are tech savvy, adaptable, respectful, demonstrate professional excellence, and possess strong personal accountability, then apply today.
Essential Duties and Responsibilities (include but are not limited to):
- Manage project development from initiation to closure. Defines project scope, goals, deliverables, required resources, budget and timing. Accountable for project results. Tracks and supports project milestones.
- Maintains IT equipment inventory. Work with vendors to ensure adequate inventory of equipment.
- Ensure data and system security by protecting the organizations information technologies from unauthorized access, use or interruption.
- Works with the IT vendor to maintain network and computer system security and ensure that all systems are operating correctly and in a manner that protects sensitive patient data. Ensure that all required physical, network, and process security measures are in place and followed. Maintains maximum functionality in software systems while eliminating duplications.
- Responsible for maintenance and administration for voice telecommunications infrastructure. Manage service provider for prompt problem resolution and maintain/troubleshoot voice and data circuits. Assists with network planning and network engineering.
- Train users in the proper use of hardware and software.
- Coordinates building repairs and maintenance to ensure that all locations operate in a safe and efficient manner. Works with outside vendors to coordinate preventative building maintenance.
- Responsible for effective problem resolution.
- Is available after regular business hours to address emergency situations as needed.
- Ensures safe, well-maintained environment of care assuring the safety and well-being of patients, family, physicians, employees, and visitors throughout organization.
- Meets position requirements and performs essential functions.
- Completes all mandatory training as required.
- Fulfills other duties as assigned.
Requirements
Knowledge, Skills and Abilities:
- Must be available to work evenings, weekends, holidays and “after hours” as needed
- Must be available to respond to urgent situations in a timely manner; this may include unexpected visits to the clinic to address patient, provider, employee or environmental emergencies
- Ability to travel regularly within the tri-county area
- High school diploma or equivalent
- Bachelor’s degree in a related field or an equivalent combination of education and experience in a healthcare setting
- Strong analytical problem-solving aptitude with creative solutions required
- Working knowledge of computer applications; prior knowledge and experience with electronic medical records
- Ability to speak, read and write effectively
- Ability to work independently without direct supervision
- Ability to coordinate, analyze, observe, make decisions and meet deadlines
- Excellent organizational and communication skills
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Must have good visual acuity and ability to verbally communicate. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The ability to lift, lower, push, pull and retrieve objects weighing a minimum 5 lbs. frequently.Employee may be exposed to fumes, airborne particles, infectious diseases, blood/bodily fluids, and disease-bearing specimens. Protective measures are followed, and protective clothing is worn as directed by the established policy in accordance to OSHA guidelines of PPE
Work Environment:
- Indoor, temperature controlled, smoke free environment.
- Exposure or potential exposure to blood and bodily fluids may be required.
- May at times work under stressful situations.
- Handicapped accessible.