What are the responsibilities and job description for the Leasing Professional position at Coastal Ridge Real Estate?
What You’ll Do:
As a Leasing Professional, you’ll be responsible for all aspects of leasing production at your property and will provide top notch service for the day to day needs of our valued residents.
Where You'll Work:
This brand-new 792-bed student housing apartment community is located in Lansing, MI, less than one mile from Michigan State University. The community features 45,000 square feet of retail and restaurant space and is adjacent to a public park with access to a river trail and amphitheater. On-site amenities include a resort-inspired pool, club lounge, social room and game lounge, state-of-the-art fitness center, academic success center, business center with a private study lounge, cyber lounge with charging stations, and an internet cafe with Mac computers. The apartments consist of 1, 2, 4,& 5-bedroom floor plans with fully-equipped kitchens, full-size washer & dryer, designer furniture package available, sleek white granite countertops, and luxury wood-style floors.
Your Responsibilities:
- Ensure an in-depth understanding of site leasing trends, traffic patterns and product availability and how that relates to sales and closing process.
- Properly close the leasing process by asking for the sale.
- Provide support and assistance to all customer service efforts at the community.
- Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager.
- Ensure all lead information is entered, accurate and complete within Onesite and ILM.
- Ensure that all rental inquiries online, in person, or over the phone are responded to quickly and effectively.
- Ensure all prospects are followed up with through via phone, email or letter within 24 hours.
- Warm call prospects as needed.
- Meet, greet & provide tours to leasing prospects.
- Ensure all models, office and clubhouse areas, common areas and the “tour route” are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party.
- Participate in marketing and outreach efforts.
- Assist with Marketing and Outreach on campus, as well as local ‘hot spots’ of student activity.
- Assist with the Move Out and Move In Processes, including Turnover and Move In Day.
- Assist with the planning and hosting of resident events.
- Effectively manage the community waitlist and communicate with prospects as changes occur.
- Ensure the proper execution of all screening procedures.
- Ensure the proper preparation and execution of the lease agreement and related move-in paperwork.
- Ensure the proper collection of all funds and move-in related fees.
- Write up and file service requests from residents upon receipt.
- Completes other tasks as directed and assigned.
Required Qualifications:
- Available for minimum 20 hours of work each week.
- High school diploma or equivalent.
- Ability to read and write English fluently.
- Computer literacy required.
- Previous leasing and/or sales experience a plus.
- Previous experience with property management software such as OneSite or Yieldstar desired or ability to obtain knowledge.
- In pursuit of a degree from a local university preferred.
Coastal Ridge is an Equal Opportunity Employer. For more information on our company culture and benefits visit coastalridge.com/our-culture
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