Dispatcher

Coastal Security is Now Hiring Dispatchers!

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track officers. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch calls for service
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

Coastal Security Services, Inc. is one of the premier private security firms operating in the Low Country. We provide different types of armed or unarmed uniformed officers, private investigators, mobile patrols, gate officers, loss prevention specialists or emergency response. Since 2006 Coastal Security Services has been serving clients all over the greater Hilton Head / Bluffton / Beaufort area, and we do so with a commitment to finding the right people, giving them the best training, and supporting them with strong leadership and opportunities to grow within the company.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Hilton Head Island, SC: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Dispatching: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: Multiple Locations