Intake Specialist

We are CODA. We are a not-for-profit, research-focused behavioral health agency and the oldest opioid-addiction treatment facility in Oregon. We help adult clients whose health and quality of life are compromised by alcohol, drugs and mental health challenges through compassionate, evidence-based care. Our comprehensive network of programs allow us to treat all forms of addiction at multiple levels of recovery through residential and outpatient care.

We value our amazing employees and show it with excellent benefits, a supportive company culture and the opportunity to be part of a best-in-class research department. 

Our positions are eligible for a generous benefits program including medical, dental, life, short and long term disability insurance, 401(k) with 4% employer matching, and up to 4 weeks paid time off in the first year. Employees also receive priority consideration for career advancement opportunities as well as professional development training and support.

We are currently looking for an Intake Specialist to provide behavioral health screening, assessment and care coordination to individuals seeking to enroll in services at CODA or transition across internal levels of care. Intake specialist manages all elements of admission, including obtaining financial agreement and required permissions, with equal emphasis on customer service and clinical justification.

In this position, you would fulfill the following essential functions:

• Ensure all phone inquiries are responded to appropriately and directed to appropriate program or resource, including follow-up to ensure hand-off is completed. Provide overview of available clinical services at CODA sites. Review treatment options and assess appropriate placement level for intake.
• Conduct or facilitate all elements of routine or urgent admissions, including screening and assessment, UA collection, completion of admission paperwork, opening patient episode in electronic health record, obtaining releases of information, orienting patient to clinic or residence. Determine admission priority based on regulatory and program guidelines.
• Establish rapport with prospective patients, including management of crisis situations, and determination of need for additional services. Assess the client’s mental and emotional state of mind to determine readiness for treatment and change.
• Conduct bio-psycho-social assessment including detoxification needs, diagnostic evaluation of substance use, evaluation of criminogenic needs, and assessment of placement consistent with ASAM criteria. Screen for co-occurring disorders and risk of harm to self or others.
• Establish positive team relationships and collaborate with treatment team and community partners to ensure quality treatment decisions are made and to support the coordination of patients’ care.

Our positions are eligible for a generous benefits program including affordable medical, dental, life, short and long term disability insurance, 401(k) with 4% employer matching, and up to 4 weeks paid time off in the first year. Employees also receive priority consideration for career advancement opportunities as well as professional development training and support.

Requirements  

The following qualifications are important for success in this position:

• A minimum of two years of experience in a similar or closely related role. 
• Master’s Degree in Social Work, Psychology, Criminal Justice, or closely related area of study OR Bachelor’s Degree in Social Work, Psychology, Criminal Justice or closely related area of study and an additional one year of experience in a related role (three years total).
• A minimum of 30 semester hours (45 quarter hours) of coursework in some or all of the following courses: Elemental/Intro Psychology, Social Psychology, Human Behavior, Human Biology, Statistics/Research Methods, Substance Abuse, Psychopharmacology, Human Development, Neuroscience, Behavior Modification, or Cultural Competence.
• Has advanced knowledge of and is able to effectively apply advanced principles of Motivational Interviewing, Trauma Informed Care, American Society of Addiction Medicine Dimensional Assessment and similar strategies for facilitating recovery and empowerment completing comprehensive bio-psycho-social assessment and making treatment recommendations.
• Minimum CADC-1 certification OR ability to complete certification within 6 months of hire.
• The ability to assess ASAM level of care, complete comprehensive bio-psycho-social assessments, identify appropriate interventions and effectively apply evidence based practices with high risk /high need patients. 

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