Property Tour Concierge

Property Tour Concierge

**This role requires travel within San Francisco & the Bay Area**

Codi is the first company to offer access to daytime workspaces in local communities, giving people the opportunity to walk to work in their own neighborhoods. With the help of a growing community of hosts, we are building the future of work by creating inspiring, convenient, and productive workspaces for professionals – right around the corner. We believe in the power of community. That’s why we started Codi: to help people commute less, connect more, and feel inspired to do their best work.

We anticipate amazing things for you in this role! This is a rare opportunity to enter a transformative company at the ground level and become an instrumental part of its growth. You’ll join an A-level team of professionals, investors, and advisors from highly successful leading companies, such as Airbnb, Lyft, Postmates, WeWork, and many more.

Who Are You?

• You’re a self starter. You like to work independently and collaborate effectively with your peers

• You love real estate and open houses. You often find yourself in an online rabbithole of virtual tours and photos of neighboring properties

• You’re outgoing and love interacting with people on a daily basis, you thrive off of creating happy experiences for anyone you meet. In many cases, you’ll be the first teammate that Codi clients meet, and you’ll have plenty of opportunities to share your infectious energy here

• You’ve given tours before and understand the do's and don’ts

• You’ve preferably worked in a field where you’ve had to give multiple tours of properties per week

• You know the importance of being punctual. In most cases, you’re early so that you can tackle any last minute obstacles before a client arrives

Unfortunately…

We will *not* be a good fit for you if: Politics and drama entertain you. You enjoy the structured corporate world. You’d rather avoid human interactions. You’re not especially creative or innovative.

Responsibilities

At Codi, we think of our community of members and hosts as our #1 priority. Their success is our success.

You will play a big role in painting the vision of what a Codi workspace is and can be. Our members love the idea of the flexibility of our workspaces and you’ll be responsible for helping clients picture themselves working out of the spaces that they’re shown.

• You’ll connect directly with hosts and potential clients to schedule tour times

• You’ll always have a clear understanding of what clients are looking for in order to highlight those specificities on the tour

• You’ll be the workspace expert, sharing great tidbits of information about the location and surrounding area

• You’ll be the ‘picasso’ of the Codi vision, painting a vivid image of flexibility, growth and collaboration

• You’ll be on time or early, all the time. We never make our clients wait. We want our first impression to be the best impression possible

• You’re willing to do multiple tours per week and even per day

• You’ll complete tour report forms and share them with the Expansion Manager and Head of Operations at the end of each shift

Requirements

• 1 year or more of customer success, service, leasing or operations experience preferred

• Ideally - previous experience in hospitality or real estate

• Great communication skills. Ability to effectively communicate through a variety of channels including, email, phone, in person, and text

• Tech-savvy (e.g. deputy, slack, google suite, zoom & google hangout)

• Collaborative and a team player

• Comfort working in a fast-paced and dynamic startup environment that is fully distributed

• A passion for the future of work, urban innovation, hospitality, and/or marketplaces

• Must have a smartphone (iPhone 11 and newer or comparable android) and the ability to take decent photos (landscape and portrait)

If this sounds like you, we can't wait to meet you!

Benefits

• Flexibility, work when you can and not when you can’t

• Fun & collaborative environment

• Explore new properties hidden right in your city

• Share your feedback and impact your tour concierge program

• Maximize your compensation possibilities, take on multiple shifts to fit your schedule

Job Types: Part-time, Contract

Pay: $30.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• On call
• Weekend availability

COVID-19 considerations:
mask required when on site at any workspace location

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: Multiple Locations

Salary : $30 - $0