Senior Network Support Specialist

Cognosante, LLC
Fort Gordon, GA Full Time
POSTED ON 9/19/2022 CLOSED ON 11/12/2022

Job Posting for Senior Network Support Specialist at Cognosante, LLC

Security Clearance required: TS/SCI Cognosante Cognosante is on a mission to transform our country’s healthcare and safety systems. With our health and security-focused solutions, we help public sector organizations achieve the important task of providing the best possible public services to American Citizens. From Enterprise IT, Data Science, and Security Services to full-scale Consumer Engagement and Interoperability solutions, we are moving government services forward with transformation and innovation. Learn how we are making a difference in people’s lives today! Page Break Job Description Enterprise Information Services, LLC (EIS) a Cognosante Company, has a requirement for a Senior Network Support Specialist to support the task order to provide professional Information Technology (IT) support for US Army Intelligence and Security Command (INSCOM) located at Fort Gordon, GA. The program provides software, hardware, storage and network connectivity to the Integrated Geospatial Intelligence (GEOINT) Divisions (IGDs) assigned to each of INCSOM’s Military Intelligence Brigades, Theater (MIB(T)). INSCOM executes mission command of operational intelligence and security forces; conducts and synchronizes worldwide multi-discipline and all-source intelligence and security operations; delivers linguist support and intelligence-related advanced skills training, acquisition support, logistics, communications, and other specialized capabilities in support of Army, Joint, and Coalition Commands and the U.S. Intelligence Community. Key Responsibilities: The network Support Specialist shall possess and apply intermediary knowledge regarding the maintenance, operation, and implementation of network transport solutions. The candidate shall be capable of configuring, testing, implementing, and maintaining networking (LAN/WAN) wired and wireless technologies and devices. The candidate shall be capable of evaluating performance results, performing risk assessments, recommending changes affecting network transport configuration/implementation, documenting, and developing procedures and processes. Provide Tier 2-3 support to LAN/WAN networks Maintenance of data center (DC) hardware at multiple sites. Installation, support and decommissioning of rack servers, storage systems, network equipment, and end user systems including video teleconferencing and VoIP phones. Running diagnostics, troubleshooting errors and replacing hardware. Coordinate with upstream service network providers and system vendors for support. Manage and administer IT performance monitoring platforms. Research, recommend, build, configure and troubleshoot system enhancements and solutions. Document issue tracking and project management using Jira and institutional knowledge using wiki. Create Visio systems and network topology diagrams. Sustain DISA STIG compliance and other information assurance controls for data center systems. Required Qualifications (Bullets) Must Have an Active Top-Secret Clearance with an SCI designator. (TS/SCI). A BS Degree in Computer Science, Information Technology, or related field with a minimum of 4-6 years of experience working in Networking is required, or equivalent experience IAW DOD 8570.01-M, DFARS 252.239.7001, and AR 25-2, Contractor employees supporting IA/IT functions must be baseline certified to at least IAT Level 2. Experience with Cisco routing and switching products. Knowledge of network security, infrastructure protection and support. Experience in supporting the following hardware types: servers, storage systems, network equipment, PCs or notebooks, DC infrastructure management of brands like: HPE, Dell-EMC, IBM, NetApp, Pure Storage, F5 Networks, Cisco, Juniper, Foundry, Riverbed, Brocade, Palo Alto, Raritan, Quantum. Customer service soft skills and strong verbal and written communication. Readiness to travel to remote sites including overseas for short periods. Must be able to work well in a team environment working with both contractor and Government personnel Working knowledge of IP subnetting, IP routing and troubleshooting IP-related issues Working knowledge of FIPS 140-2 technologies Excellent communication skills and well versed in Microsoft Office software Able to work independent of supervision and self-motivation Optional Qualifications (Bullets) Working technical knowledge of standard system software (Linux, Windows, VMware). Experience in cloud systems administration or software-defined networking solutions. Cognosante will not provide sponsorship for employment-based immigration benefits for this position. Cognosante requires all employees regardless of position, work location or telework status to be fully vaccinated against COVID-19 unless prohibited by federal, state, or local laws. Cognosante will consider requests for reasonable accommodations due to disability or a sincerely held religious belief or otherwise in accordance with any federal, state, or local laws. Like many other growing companies, Cognosante has been targeted by scammers attempting to make fraudulent job offers to potential candidates. Communication from Cognosante recruiting will only be sent with an official corporate domain email (e.g., @cognosante.com or @accurate.com) and not a commercial domain e-mail (e.g., @gmail.com or @yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Cognosante employee, please contact us at jobs@cognosante.com. Thank you. Cognosante is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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