Sr. Program Manager

Security Clearance required: Public Trust Cognosante is on a mission to transform our country’s healthcare and national security systems. With our health and security-focused solutions, we help public sector organizations achieve the important task of providing the best possible public services to American Citizens. From Enterprise IT, Data Science, and Security Services, to full-scale Consumer Engagement and Interoperability solutions, we are moving government services forward with transformation and innovation. Learn how we are making a difference in people’s lives today! Job Description Cognosante is seeking an experienced Sr. Program Manager with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passionate, and motivated. This role will be responsible for overseeing a large Veteran’s Administration development effort, coordinating with strategic customers and partners, developing a program delivery vision, and enacting that vision. The position is fast paced on a complex, high priority project requiring both hard and soft skills and focused dedication. The Sr. Program Manager will have authority over a highly visible, full lifecycle, Agile and integration effort. He/she must have demonstrated experience successfully managing large, complex IT solution development projects. The candidate must be well‐versed in a range of technical concepts including solution development life cycle, strategic information planning, Agile/scrum methodology, and business process engineering. The ideal candidate will have the ability to influence and build strong relationships across multiple teams and with VA. Candidates must be comfortable monitoring and directing junior to senior team members and working with multiple levels of managers and executives within Cognosante, VA, and our partners. The candidate must be an effective communicator and collaborator, and a mature and empathetic leader. This role requires a passion and commitment to supporting VA in meeting the needs of our Veterans and their families. ***Add important details*** Key Responsibilities Provide day-to-day leadership and guidance on a large-scale, enterprise wide, VA program Provide management oversight for employees, contractors, and sub-contractors Develop a keen understanding of program goals and requirements and develop a vision to both meet the customer’s current needs, and for evolution of the program to meet changing client needs Collaborate with project leadership and client stake holders to deliver the project on time, with high quality, and in alignment with the customer’s expectations Ensure targets for contractual performance metrics/SLAs are met or exceeded, and provide analysis and communication to ensure appropriate focus on critical attention areas Utilize performance metrics to track, manage, and analyze service delivery performance; communicate findings and proposed actions internally and to VA, as appropriate Oversee and drive the execution of system implementation, integration, and maintenance activities across local and/or remote teams in an agile environment Anticipate project challenges and technical risk scenarios and prepare, lead, and execute proactive mitigation strategies to ensure optimal results Identify and execute on opportunities for process improvements Escalate key issues and recommend solutions to project and client leadership Serve as a subject matter expert to ensure successful implementation of all the project’s solutions Identify opportunities for technical process improvements Act as an escalation point for issues, including occasional off-hours support Act as a lead point of contact for software-related questions Oversee subcontractor(s) to ensure they are adhering to contractual requirements and providing management reviews to ensure their high-quality performance Ensure that subcontractor staff are well integrated into the project team Hire, retain, and grow capable and effective project team members Determine appropriate workload for employees, and develop their skills in alignment with their career goals and Cognosante’s future needs Closely monitor and manage team members across the program to align with staffing plans, schedule, cost constraints and goals Work closely with the Technical Director/Lead to manage and deliver a technical solution per the approved project schedule Understand and comply with Cognosante’s COMPASS and SDLC methodologies and with the Agile methodology used for the project Ensure compliance with client-driven management and development methodologies/standards including VA DevSecOps (DSO) processes Plan, monitor, and control the development tasks outlined in the contract and statement of work Devise and deploy scope management strategies to avoid scope creep while managing client expectations in accordance with established change control procedures Support the execution of interface development, testing, and defect management efforts as requested Develop and deliver internal and client-facing program reviews, status reports, performance reports and other communications Work with VA and Cognosante security leaders to ensure security compliance of the product and project, including supporting evidence, controls, and auditing Develop and maintain a comprehensive project management plan, Integrated Master Schedule, and resource allocations, and ensure program-level deadlines are met Interact effectively and professionally with clients, stakeholders, partners, sub-contractors, and vendors recognizing you will be the face of Cognosante in many conversations Be an advocate for our VA customer stakeholders and the ultimate beneficiaries of our solution - our Nation’s Veterans Other duties as assigned by the Program Director Required Qualifications 7 years of relevant experience Bachelor's Degree Experience planning, initiating, and managing information technology (IT) projects Experience leading and guiding the work of technical staff Experience serving as liaison between business and technical aspects of projects Experience planning project stages and assessing business implications for each stage Experience monitoring progress to assure deadlines, standards, and cost targets are met Candidates that do not meet the required qualifications will not be considered. Additional Minimum Qualifications Basic understanding and/or experience in the financial, loan, or mortgage industry Experience applying PMI PMBoK and other project management methodology and artifacts to manage projects and programs Able to manage multiple competing deadlines Must have excellent communication, analytic, problem solving, and customer service skills Strong organizational skills and the ability to multi-task, with strong delegation and follow through Strong leadership, interpersonal, presentation, and negotiation skills to effectively manage direct and indirect reports, interact with partners and clients, and develop new business Experience in a client-facing project leadership role Proficiency with MS Office Suite, MS Teams, MS Project, GoToMeeting, and SharePoint Knowledge of DevSecOps and Scaled Agile Framework (SAFe) methodologies Strong knowledge of Agile/Scrum and Kanban methodologies and development processes and demonstrated experience leading an Agile/Scrum or Kanban solution development or implementation project Experience managing and working with an integrated management scheduled (IMS) Ability to demonstrate solution features to stakeholders, share knowledge, and provide tool and process guidance Track record of success in leading cross-functional, multiple contractors and/or distributed teams Availability to work flexible hours, including some evenings and weekends as required Open to occasional travel (~10% to VA and Cognosante locations) Ability to obtain and maintain a VA NACI clearance PMI PMP Certification or the ability to obtain one US Citizen Preferred Qualifications Experience with development and requirements gathering for Salesforce Experience leading VA or DoD engagements (or comparable federal agency) with direct responsibility for aligning with agency-specific IT processes such as VA’s DSO processes and Authorization-to-Operate (ATO) Strong management skills to select, develop, mentor, and motivate team members Strong ability to foster collaborative work in dynamic team environment Must be capable of understanding issues and working towards resolution Demonstrated ability to manage established large, geographically dispersed teams doing solution development or operations support work, in a demanding, customer-service-oriented environment Passionate and motivated self-starter that excels in a dynamic, fast-paced environment requiring only limited supervision A team player and a consistent, dependable performer, with an excellent work ethic, flexible “can-do” attitude, and a results-driven commitment to success Strong prioritization skills, for both individual and teamwork Experience managing large client engagements, including large system development and maintenance projects at the VA Experience managing subcontractors in addition to resource management Experience leading software development and system integration engagements Experience with managing scope changes and schedule changes Familiarity with a variety of source control and SDLC/ALM tools Experience with Jira Experience with VA’s configuration of GitHub for management, configuration and reporting of Agile Development work products Experience working in a CMMI-DEV or CMMI-SVC environment at Maturity Level 3 or above Knowledge of government cloud solutions, particularly AWS FedRAMP, and experience with cloud migrations Experience using ServiceNow or other ticketing system for IT Service Management Certified Scrum Product Owner or Scrum master Master’s Degree Active clearance for Public Trust Position with access to VA systems, PIV, and GFE Experience in creating business process flows, using tools such as Visio Compensation $130,013.30 - $208,021.27 The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may will be taken into consideration - contract-specific affordability, education, knowledge, skills, competencies and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante’s total compensation package for employees and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee. Cognosante will not provide sponsorship for employment-based immigration benefits for this position. Like many other growing companies, Cognosante has been targeted by scammers attempting to make fraudulent job offers to potential candidates. Communication from Cognosante recruiting will only be sent with an official corporate domain email (e.g., @cognosante.com or @accurate.com) and not a commercial domain e-mail (e.g., @gmail.com or @yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Cognosante employee, please contact us at jobs@cognosante.com. Thank you. Cognosante is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. We’re solving Americans’ health and safety challenges with technology, innovation, and purpose. At Cognosante, we help improve how the nation delivers services to its citizens through innovation and transformation. We're committed to creating positive results with lasting impact, and are always looking for passionate people who share our values to join the Cognosante family. Cognosante was founded to address a critical gap in the health IT market—the need for a smart, nimble company, unencumbered by legacy systems and unafraid to challenge accepted wisdom. We have been able to extend out impact beyond health and into security and social services. Our continued success is the result of our expertise and insights, combined with our actively fostering a culture that encourages diversity of people and ideas. Every day, we help government agencies solve difficult problems. We’re ensuring health professionals have accurate, secure, and timely health data so Americans get the healthcare they need. We help Federal and State agencies navigate healthcare reform and empower their technology transformations. We’re addressing the social determinants of health to remove barriers to healthcare access. And, we’re proud to help our military do its job more safely by leveraging stronger IT networks and using cybersecurity and biometrics technologies that replace outdated legacy solutions. We’re also helping create more options for Veterans, active duty military personnel, and their families to obtain health services in their communities. Passion for what we do. Pride in how we do it. At Cognosante we are all VIPS. We create value by being enterprising. We develop innovative ideas and solutions. We perform at our best and deliver results. We share achieved results and recognitions. Are you ready to make a difference in the lives of millions? Join us. Highlighted Benefits for Full-time Employees •Medical • Dental • Vision • 401k • Flexible Spending Accounts • Paid Time Off • Work/Life Solutions • Pet Insurance Cognosante is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email jobs@cognosante.com. Cognosante is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to jobs@cognosante.com and let us know the nature of your request and your contact information. To all recruitment agencies: Cognosante does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our requisitions, any Cognosante email address, any Cognosante employee, or to any company location. Cognosante is not responsible for any fees related to unsolicited resumes. Quick tips on virtual hiring success: Test your tech—make sure your internet connection and video conferencing program are both working prior to your interview. Dress appropriately—dress for success and ensure your surroundings are tidy. Be prepared—do your homework, rehearse your responses to key interview questions, and prepare your own questions. Be personable—make eye-contact, smile often, and demonstrate enthusiasm for the role. Remove distractions—engage with the interviewer by removing all distractions, including your smartphone.

Salary : $130,013 - $208,021