What are the responsibilities and job description for the Assistant Manager position at Cold Stone Creamery?
Job Summary:
We are seeking a dedicated Assistant Manager to join our team. The ideal candidate will assist in overseeing daily operations, ensuring excellent customer service, and supporting staff in a dynamic retail environment.
Duties:
- Assist the Store Manager in daily tasks and responsibilities
- Supervise and train employees to deliver exceptional customer service
- Manage point-of-sale (POS) transactions and cash handling procedures
- Support sales efforts by promoting products and services
- Maintain a clean and organized store environment
- Assist in inventory management and stock replenishment
- Handle customer inquiries and resolve issues promptly
- Execute shift management duties effectively
Requirements:
- Proven experience in retail, preferably in wireless sales or a related field
- Strong customer service skills with a focus on customer satisfaction
- Proficiency in POS systems and cash handling procedures
- Excellent communication and interpersonal abilities
- Ability to multitask in a fast-paced environment
- Knowledge of market trends and sales strategies
- Phone etiquette skills for effective communication
This position offers the opportunity to grow within the company, competitive pay, and valuable experience in retail management. If you are a motivated individual with a passion for sales and customer service, we encourage you to apply for this Assistant Manager role.
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 12 – 15 per week
Benefits:
- Flexible schedule
Experience level:
- 2 years
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Durham, NC 27713: Relocate before starting work (Required)
Work Location: In person
Salary : $12
