What are the responsibilities and job description for the Customer Service Representative position at Cole Oil & Propane?
Customer Service Representative
Cole Oil & Propane is a long-standing oil, propane, fuel, and lubricants provider/servicer for over 100 years! With 4 locations, we are a fast paced and very busy business! We are currently seeking an experienced Customer Service Representative to join our team!
Customer Service Representative Job Responsibilities:
Answer incoming calls and emails from customers.
Create invoices from customer orders accurately and timely.
Communicate with drivers for prompt delivery of Lubricants to customers.
Check in orders from vendors.
Learn vendor partner systems and processes.
Post and check vendor invoices for inventory and accuracy.
Post delivery tickets within system and send to customers.
Take payments from customers.
Count physical inventory and ensure accuracy.
Reorder necessary inventory for stock.
Provide administrative support to Branch Manager.
Other duties as assigned.
Qualifications:
High school diploma (required).
Previous office experience (required).
Previous experience in the Lubricants industry (preferred).
Previous customer service experience (preferred).
Work Hours: Monday-Friday, 8:00AM to 4:00PM, Work location: Fond du Lac, WI
Cole Oil & Propane offers a competitive benefits package including:
· Medical Insurance
· Dental Insurance
· Vision Insurance
· Company matched IRA
· Competitive vacation
· Supplemental benefits such as life insurance, accident insurance, critical illness insurance, and more!
If this position sounds like a fit for you, please apply with your resume today for immediate consideration!
For more information about Cole Oil & Propane, please visit our website at https://coleoilandpropane.com/.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Salary : $20 - $22