What are the responsibilities and job description for the UERU Coordinator (Virtual Events, Communications, and Technical Support) position at Colorado State University?
Position Location
Fort Collins, CO
Work Location
Position is fully remote
Research Professional Position
No
Posting Number
202400553AP
Position Type
Admin Professional/ Research Professional
Classification Title
Technical/Support III
Number of Vacancies
Work Hours/Week
40
Proposed Annual Salary Range
$50,000-$60,000
Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
- Review our detailed benefits information here.
- Explore the additional perks of working at CSU here.
- For the total value of CSU benefits in addition to wages, use our compensation calculator.
- Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in!
Desired Start Date
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on
04/22/2024
Description of Work Unit
Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students.
The Association for Undergraduate Education at Research Universities (UERU) has been hosted by CSU since 2013 and is housed in the Office of the Provost and Executive Vice President. UERU is an independent national higher education association hosted and supported by CSU. Its purpose is to strengthen undergraduate education at U.S. research universities.
The Association for Undergraduate Education at Research Universities (UERU) has been hosted by CSU since 2013 and is housed in the Office of the Provost and Executive Vice President. UERU is an independent national higher education association hosted and supported by CSU. Its purpose is to strengthen undergraduate education at U.S. research universities.
Position Summary
The UERU Coordinator is a full-time, 12-month Administrative Professional position and has primary responsibilities in event coordination, finance, and administrative support. Specifically, the UERU Coordinator will:
- Provide principal staff responsibility for logistical planning and execution of all UERU virtual events (usually 30-40 annually, including monthly town halls, bi-weekly hot topics discussions, and other specialized virtual gatherings),
- Provide principal staff management of MyUERU, UERU’s password-protected online community with many subcommunities, utilized by hundreds of constituents, which is about to undergo an upgrade to Higher Logic’s Thrive;
- Provide staff support for all UERU marketing and communications, and
- Provide staff support for online member services.
Overall result: Deliver high quality virtual events, cultivate a thriving online community on the MyUERU platform, and produce professional grade marketing and communications materials.
Required Job Qualifications
- Bachelor’s Degree.
- Ability to work remotely in accordance with UERU supervision of remote work and in accordance with CSU employment policies and practices.
- Prior experience planning virtual events and ensuring accessibility and security.
Preferred Job Qualifications
- 2-3 years of professional experience in U.S. higher education, including specifically working for a research university, and/or experience working for an intermediary U.S. higher ed organization.
- Familiarity with Higher Logic or other online member engagement platforms.
- Demonstrable knowledge of current issues in undergraduate education.
Diversity Statement
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.
Essential Duties
Job Duty Category
Events Planning & Execution
Duty/Responsibility
- What is done? Planning and successfully executing ~30 to 40 UERU virtual events annually. Staffing in-person events as needed to support the UERU team.
- How is it done? Maintaining contracts with online meeting providers. Sending calendar invites. Creating marketing materials. Creating run-of-show agendas and materials to prepare speakers. Helping to welcome guests and provide professional support, including technical support, for presenters. Monitoring event delivery with attention to accessibility and security. Collaborating with partners and sponsors. Moderating Q&As and chats and troubleshooting technical issues in real time. Collecting data following events, maintaining records, and assessing event effectiveness.
- Why is it done? To build, support, and maintain vibrant non-place-bound communities among UERU’s many constituent groups.
Percentage Of Time
50%
Job Duty Category
MyUERU Management
Duty/Responsibility
- What is done? Day-to-day facilitation and tracking of MyUERU communications and activities (which involves dozens of groups and hundreds of participants).
- How is it done? Undertaking Higher Logic Thrive training on the website and member engagement portal functioning. Providing introductions and training for members who are new to the online platform and answering member questions. Using platform functionality to initiate campaigns or other systemic forms of communication that provide useful reminders for UERU members. Creating targeted communications that facilitate group productivity. Engaging in personal interaction with UERU members. Analyzing usage data and other metrics to monitor and improve platform functionality. Maintain communication within the UERU Home Office Team concerning needs and trends identified via careful monitoring of the MyUERU platform.
- Why is it done? To increase the return on UERU’s investment in a third-party online community engagement platform for the benefit of its diverse membership, and to avoid the negative consequences of “mass customization” and other marketing techniques.
Percentage Of Time
35%
Job Duty Category
Member services
Duty/Responsibility
- What is done? Provide ad hoc support for members via MyUERU. Provide communications support for member benefits and professional development opportunities, for example the UVP Consultant and UVP Leadership Initiatives.
- How is it done? Respond promptly to emails and MyUERU messages from members, maintain a positive and professional demeanor, attend to member feedback and communicate it upward to the AD and ED as needed.
- Why is it done? To maintain a high level of member satisfaction and deliver value to all members.
Percentage Of Time
10%
Job Duty Category
Other duties as assigned
Duty/Responsibility
- In addition to the specified responsibilities outlined above, this position may entail undertaking various tasks as required for the successful operation of this relatively small department.
Percentage Of Time
5%
Application Details
Special Instructions to Applicants
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
To apply, please upload a cover letter that address the required and preferred job qualifications, a resume, and contact information for three professional references. References will not be contacted without prior notification to candidates.
This position is part of a cluster hire for UERU’s new home office team. You may apply to both positions as well as additional positions that may be posted for UERU.
To apply, please upload a cover letter that address the required and preferred job qualifications, a resume, and contact information for three professional references. References will not be contacted without prior notification to candidates.
This position is part of a cluster hire for UERU’s new home office team. You may apply to both positions as well as additional positions that may be posted for UERU.
Conditions of Employment
Pre-employment Criminal Background Check (required for new hires)
Search Contact
Julia Michaels, julia.michaels@colostate.edu
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
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