Product Manager

The Caliber Public Safety Product Manager will be the subject matter expert working closely with our customers, partners, research and development, sales, and marketing teams to provide thought leadership to create safer communities and innovative solutions for public safety users. What your impact will be: Ownership and accountability for the end-to-end public safety product suite and portfolio. Develop and maintain a comprehensive public safety product strategy in coordination with the various internal and external stakeholders Evaluate and recommend public safety solution providers in support of build, buy, or partner decisions Execute on the product vision and development of supporting business cases for next generation public safety solutions, priority services and enablement platforms; support through all stages of ideation, funding, design, execution. Assess and maintain competitive intelligence on the Public Safety market, potential partners and competitors’ products. Track and analyze performance, compose analytical insights to identify opportunities for change or investment. Promote and support innovation and ideation throughout the organization. Regularly meet with customers to validate assumptions, understand needs, and find opportunities for innovation and new solutions. Supervise and grow a small team of product business analysts. DEFINITION OF RESPONSIBILITY Under general supervision, directs and leads the delivery of highly complex Public Safety applications and systems, which includes leadership of multiple dependent projects across multiple functional areas and technology platforms. What we expect: Subject Matter Expert (SME) on software solutions and capabilities of Public Safety systems. Responsible for product oversight, including planning, directing, and product direction. Leads meetings with Customer Advisory Boards (CABs), internal stakeholders, and leadership to understand business goals, priorities, and solution needs, including participation in business requirements definition. Develops strategy, approach, and implementation plans required to achieve necessary outcomes. Facilitates the creation of business cases, product roadmaps, and definition of done. Identifies, tracks, and manages release level risks and issues. Serves as escalation point to resolve critical product issues, remove roadblocks, formulate contingency plans, and communicate statuses. Functions as central point of product communication and status for stakeholders and management. Communications are professional, timely, and clear and present the correct level of information based on audience. Directs the application of various technical disciplines such as process improvement, data analysis, architectural review, quality assurance and facilitation. Provides objective advice, expertise and leadership support to development team members with the aim of creating value, driving work, and delivering to business expectations. Accountable for adherence to established delivery standards and industry best practices to ensure successful product delivery leads to the overall strategic goals being achieved. Solicit input and build trust/buy-in across all functional teams. Bachelor's degree in Computer Science or a related field. At least (4) four years' experience in systems analysis, program management, system requirements or product management. (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of required qualifications for similar positions. They may not include all of the essential job functions of each position. Each position may not be required to perform all of the essential job functions listed.) What will make you stand out Knowledge of and experience with Public Safety systems such as CAD, Mobile, and RMS. Experience delivering cloud-based and premise-based products. Proven analytical and problem-solving skills. Excellent communication and presentation skills, verbal and written, as well as ability to communicate complex ideas to non-technical personnel. Strong organization and time management skills: Operates independently with minimal guidance. Excellent interpersonal skills and the ability to work with people from all levels of an organization. Ability to build relationships with and influence other functional areas. Ability to build consensus. Proficient in Microsoft Excel, Microsoft Team Foundation Server, Microsoft Project and Microsoft Visio. Experience with Aha, Jira, and confluence a plus. Experience as a Scrum Agile Product Manager Familiar with UX Design Concepts and Best Practices Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at HarrisTalentAcquisition@harriscomputer.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. eigner sur le statut des candidatures.