Shift Leader

Shift Leader

PRIMARY RESPONSIBILITIES

• Direct the activities of the restaurant team on assigned shifts and as requested by the RGM
• Address and resolve customer concerns
• Continuously train team members in proper procedures and policies
• Coach and counsel team members as needed; inform RGM of these discussions
• Ensure restaurant cleanliness and sanitation
• Supervise all operations on assigned shifts to ensure the highest product quality and accuracy
• Perform opening procedures, including but not limited to preparation of dough, make table, and ingredients
• Perform closing procedures, including but not limited to cleaning, washing dishes, mopping, and vacuuming floors
• Support team members as needed in helping customers, cooking, cutting, and serving
• Count, secure, and record cash on hand at required times during a shift
• Ensure compliance with Company policies and procedures, as well as all local, State, and Federal laws
• Ensure Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality, and Speed of Service (C.H.A.M.P.S.)
• Rewards, recognizes, and motivates team members
• Communicates assignments effectively and respectfully
• Contribute to a positive team environment through attitude and example
• Assist in performing necessary administrative duties, such as scheduling, preparing and transporting deposits, reviewing product and financial projections, counting inventory levels

SECONDARY RESPONSIBILITIES INCLUDE:

• Answer telephones, take orders, and operate cash register
• Take deposits to the bank
• Put away products and supplies received
• Ensures proper stock rotation
• Assist the RGM in recruitment and selection of qualified team members
• Assist RGM in completing daily paperwork
• Assist in keeping food and labor costs within the required guidelines, with guidance of the RGM
• Perform any needed task to assist in the operation of the restaurant, as assigned by the manager on duty

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISION

Works under the supervision of the Restaurant General Manager. Does not have direct reports.

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

• Must be at least 18 years of age
• High school diploma or GED preferred
• Valid food handler’s card (where required by law)
• Completed Pizza Hut’s online Shift Leader training program and attended the Shift LEAD classes
• Passed a criminal background check
• Valid driver’s license and good driving record preferred

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to follow and execute directions as determined by supervisor
• Attention to detail
• Organization skills
• Ability to understand written and oral instructions
• Ability to communicate effectively
• Ability to work well as a member of a team
• Customer service skills
• Ability to meet deadlines
• Able to operate a cash register and make proper change
• Basic math skills, including addition, subtraction, multiplication, and division

Job Types: Full-time, Part-time

Pay: $16.75 - $17.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid training

Experience level:

• Under 1 year

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Weekend availability

Work Location: One location

Salary : $17 - $18