Front Desk Agent - The Heathman Hotel

Front Desk AgentMaster multitasker. Memory Maker. No two days are the same: delight, problem solve, and make the day for our incredible guests. You thrive in a fast-paced and dynamic environment, responsible for efficiently handling guest check-in and check-out processes including room credits, keys, guest issue resolution, and special requests. Support the Guest Services and Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can’t wait to return. It’s more than a job. It’s a journey.At Columbia Hospitality, we want our team members invested for the long-haul, so we take care of our team members first. We believe that empowered and appreciated team members are the first step to success. How do we take care of our team members?We empower the career you want. Curious about culinary? Want to become a General Manager? Always dreamed of living in Montana? Where you start with Columbia is just the beginning and we’re here to help you turn your passion into a meaningful career in hospitality.Awesome perks. Seriously. Travel, dine, spa and golf at properties across the portfolio at deep discounts because you deserve to be our guest, too. Oh, and did we mention you can share them with your family?OMG Culture. What’s that? Well, it’s our acronym for Own the Values, Make it Fun, and Get it Done. It’s that simple.Robust benefits. Yes, we offer competitive wages, excellent health benefits, 401k, and more.Sound like the fit for you? Start your journey with Columbia Hospitality.Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.The Perks*Eligibility of perks is dependent upon job status • Paid Time Off (Because Balance Matters)• 401K Match (Free Money)• Values Based Culture (#OMGLIFE)• Benefits - Medical, Dental, Vision, Disability Coverage• Company Contributed HSA/FSA Plan • Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)• Third Party Perks (Movie Tickets, Attractions, Other) • Company Sponsored Life Insurance Policies • Employee Assistance Program • Team Member Outings • Diverse Work Group • “Columbia Cares” Volunteer Opportunities • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) • Ability to Climb the Ladder • Online Learning Platform to Help You Grow!The Nitty Gritty• Prior hospitality or customer service experience preferred.• Previous experience in cash handling & computerized Point of Sale system strongly preferred.• Strong written and verbal communication skills requiredThe Fine PrintColumbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

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