What are the responsibilities and job description for the Senior Analyst, Customer Data position at Comcast?
Job Summary
EffecTV enables advertisers to find their unique audience. We help our clients connect with their customers wherever they are with EffecTV's custom ad solutions for multiscreen TV, powered by Comcast aggregated viewership data. We accomplish this by bringing together high-quality inventory with the best audience delivery technology. We drive innovation to create the world's best audience delivery platform. As part of a Fortune 50 company, we set the pace in a variety of innovative and interesting businesses, which creates career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace. Thanks to our remarkable people, we bring cutting-edge products and services to life for thousands of customers every day. If you share in our passion for teamwork, our vision to revolutionize advertising and our goal to define the future, we want you at EffecTV.Job Description
Core Responsibilities
- Code -Write efficient SQL or Pythion code against very large datasets
- Document - Write clear Wiki pages and related documentation
- Guide - Partner with employees to make sure they understand our data sufficiently to accomplish their goals
- Profile Data - Profile our customer and prospect data
- Data Quality - Deduplicate customer data and refine process to keep our data clean
- Best Practices - Help define and implement data quality and governance best practices
- Data Engineering - Build data pipelines that enrich and aggerate data to be used by partners
- Leverage Tools - Use tools like Data Bricks, Azure Synapse, AWS Athena/Glue/Lambda
- Visualize - Use visualization tools like Looker and Python (Matplotlib, Seaborn) to show data in context
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
What We Need
Knowledge and Experience
- Customer data - Worked with large customer data sets, ideally business to business, but direct to consumer is also sufficient
- Advertising or media entertainment industry experience - familiar with how advertisers leverage media to reach their customers
- Data modeling - Ability to understand and contribute to a data model design with entity relationship diagrams
- Data Governance - Familiar with data quality, governance and stewardship principals.
Skills and Abilities
- SQL - Ability to write SQL queries - able to use filters, group by, having, sum and rank functions
- Python - Ability to write python code in notebooks using Pandas
- Data Profiling - Ability to explore, understand and describe complex data sets
- Data wrangling and data cleansing - reorganizing, checking and transforming data from one format into another to make it easier to use
- Additional data tools - Scala, Data Bricks, Customer Data Platform, CRM Platform (Sales Force or Dynamics) experience a plus
- Smart - You enjoy thinking and problem solving.
You prefer chess over checkers. - Focused - You are willing to do the work to understand deeply and explore solutions.
You read books not just Twitter. - Curious - You want to know why it's hard to map audiences across platforms and why it's critical we do so.
You wonder why your cell phone doesn't drop a call as you drive down the highway at 65mph. - Scientific - Willing to try new approaches to old problems and explore alternative approaches. You use data to test your hypothesis.
You like to order pizza from two places at the same time and then do a taste test to compare.
Education - Bachelor's Degree
- While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
- 2 Years professional experience
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
- Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Salary:
National Pay Range: $73,306.62 USD-$171,812.39 USD
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
About the Company:
Comcast
Ready to fast-forward your career? Then join Comcast as we shape the future at the intersection of media technology. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Learn more about us or start your job search now!
Company Size:
5,000 to 9,999 employees
Industry:
Telecommunications Services
Founded:
1963
Website:
https://jobs.comcast.com/
Salary : $73,307 - $171,812
