Consumer Loans Operations Analyst
Job Posting for Consumer Loans Operations Analyst at Comerica Bank
Consumer Loan Center Operations Analyst
The Consumer Loan Center (CLC) Operations Analyst role will be responsible for communicating all facets of the consumer loan process with internal and external customers and for ensuring applications progress expediently through the loan process.
The Consumer Loan Center (CLC) Operations Analyst role will be responsible for communicating all facets of the consumer loan process with internal and external customers and for ensuring applications progress expediently through the loan process.
Position Responsibilities:
- Maintain quality and service standards to generate loan volume and income for the bank.
- Ensure that all requirements are met for all loans according to Comerica policies and guidelines.
- Research and resolve complex customer questions.
- Understand the complete process for consumer lending products including credit, compliance regulations and the Consumer Lending process within the Banking Centers.
- Review all consumer loans and collateral documentation for compliance with the loan approval, legal guidelines, credit and lending policies and applicable Federal Regulations and State Laws. Develop procedures to comply with any changes in federal regulations and auditing requirements.
- Train new employees on loan programs, compliance, and all lending functions.
- Coach staff when changes occur and staff when new products are developed.
- Manage projects within the CLC Operations Department Assist with CLC documentation projects.
- Responsible for auditing loan processes Research and respond to compliance audit review.
Position Qualifications:
- High School Diploma OR equivalent GED and 1 year of experience in loans OR Associate Degree
- 1 year of experience in Reg B or Flood or HMDA
- 1 year of customer service exp
- 1 year of exp utilizing Microsoft Office Products including Word, Excel and Power Point
11:00am-8:00pm Monday-Friday
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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Salary.com Estimation for Consumer Loans Operations Analyst in Auburn, MI
$62,132 to $82,333
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