Recruiter / Employee Engagement Manager

Position Title: Employee Experience Manager

Comfort Keepers of Central IL is looking for one dynamic person to focus on recruiting top talent for our family owned senior care agency. We are seeking a strong leader in not only hiring wonderful caregivers, but someone who embraces our culture and creates ways to maintain our position as a premier employer. As families seek out ways to keep their loved ones safe, they are turning to homecare as we can offer a one-on-one personalized care experience. Our caregivers enjoy flexible schedules, consistent hours, and are able to work close to their homes.

At Comfort Keepers®, we believe in thinking and acting differently when it comes to senior care. Elevating the Human Spirit is what we do everyday. To us, that means celebrating memories and making new ones; always seeing the person and not just the disease or challenges. Comfort Keepers® employs great caregivers to provide seniors with the best possible care, allowing them to age in place, at home, where things are familiar and feel safe and comfortable. We are all about the “perfect match” between clients and caregivers to ensure success and joyful employment.

Job Summary:

Under the direction of the Director of Operations, the Employee Experience Manager is responsible for ensuring that new employees have the best experience as they join the company. They are responsible for full life-cycle recruitment of employees, recruiting, hiring, and onboarding all new team members, as well as planning and executing recruitment and retention events, ongoing training, employee engagement, and more.

PRIMARY RESPONSIBILITIES

• Introduces Comfort Keepers® to prospective employees and the community and shares our goals, mission and strategy.
• In the role of recruiter for Comfort Keepers®, the Employee Experience Manager manages the full life-cycle recruiting process for employees to include developing recruiting strategies, candidate sourcing, screening, assessments, interviewing, background checks, selection, negotiation and close.
• Conducts interviews and orientations. On-boards new team members by coaching and mentoring them.
• Maintains employment records and expiring certifications.
• Administers our training program and coordinates training for team members.
• Utilizes creative, multi-faceted sourcing tools to recruit quality candidates.
• Converting quality candidates to onboarded employees.
• Ensuring the best onboarding experience for every team member.
• Supporting a growing, diverse, and dynamic office.
• Source and recruit potential candidates through internet, networking, referrals, job fairs, publications, professional associations, etc.
• Maintains understanding and knowledge of human resources functions such as staffing, recruitment and retention initiatives for the office and proactively seeks and implements new, creative recruitment and retention tactics to attract qualified candidates within specified time frames and retain them.
• Partners with the Client Care team to plan and anticipate human resources planning needs based on business development strategies.
• Implement and maintain recruiting strategies and search techniques to source, screen, evaluate and select top quality candidates within specified time frames.
• Initiates hiring process for Comfort Keepers®, including processing applications, background screening, assessments, interviewing, and reference checks; makes hiring recommendations and decisions.
• Oversee and execute all training programs and initiatives.
• Participate in after hours on-call rotation and other administrative tasks as assigned.

ACCOUNTABILITIES

Technical Competencies & Experiences/Education

• Successful recruitment and retention of quality employees.
• Timely feedback to supervisor on trends, challenges, and opportunities in recruiting.
• Creative problem solving, thinking “out of the box”.
• Experience in training others is preferred.
• Healthcare industry experience is a plus but not required.

Required:

• Recruiting/hiring and/or human resources experience required.
• Minimum of one to two years administrative experience required.
• Demonstrated outgoing personality.
• Excellent written and verbal communication skills.
• Social media experience.
• Strong computer literacy, including proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to work in the field, operate a motor vehicle, have a current, valid driver’s license and valid automobile insurance. Must be willing to travel throughout the Central Illinois area.

Behavioral Competencies:

• General knowledge of employment laws and practices including confidentiality.
• Effective oral and written communication as well as presentation skills.
• Excellent interpersonal and coaching skills.
• Excellent organizational skills.
• Positive, professional, business image.
• Able to work independently as well as in a team setting.
• Self-motivated, strategic thinkers will enjoy and excel in this role.
• The applicant must be physically able to perform the physical requirements of the position.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• On call
• Weekend availability

Application Question(s):

• This is NOT a remote position. Do you live in the Peoria, IL area or are you willing to relocate to Peoria?

Work Location: In person

Salary : $41,000 - $52,000