Job Posting for Hotel Sales Coordinator - MUST APPLY IN PERSON at COMFORT SUITES HOTEL- MANHATTAN
**Please apply IN PERSON - 1020 Hostetler drive , Manhattan KS
We are looking for a Sales Coordinator to serve as our guests’ first point of contact with booking their rooms and events.
**Please note this position will also travel to our other properties in Kansas from time to time.**.
If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Schedule:
8 hour shift
Weekend availability
Experience:
Hotel experience: 3 years (Required)
Work Location: Hybrid remote in Manhattan, KS 66502
Salary.com Estimation for Hotel Sales Coordinator - MUST APPLY IN PERSON in Manhattan, KS
$56,643 to $76,724
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