What are the responsibilities and job description for the Front Desk Agent and Night Auditor position at Comfort Suites?
Job Description
The Comfort suites, Topeka KS actively seeking Front Desk Attendants & Night Auditors to join our team.
Job Title : Front desk Agent / Night Auditor (part time
3PM to 11PM
11PM to 7AM
JOB DUTIES & RESPONSIBILITIES
- Maintain a positive work place for guests and staff members
- Greet and register guests in a thoughtful manner
- Answer phone calls in a polite and professional manner
- Make reservations, accommodate special requests, and politely respond to guest inquiries regarding hotel services, directions, reservations, and area attractions
- Accurately handle cash and credit card transactions
- Ensure our guests have a pleasant stay and a smooth checkout by effectively understanding and resolving complaints
- Close out the daily financial reports by initiating computer programs
- Effectively communicate all pertinent information to Team Members and Management
- Keep the Lobby and Front Desk area clean
- Wash, dry, and fold laundry
- Set up breakfast for morning.
- All other duties as assigned
QUALIFICATIONS & SKILLS * Must be 18 years of age or older
- Ability to multi task and work well under pressure
- Previous hotel-related experience preferred but not required
- Ability to communicate in a polite and professional manner
We are looking for a candidate that is reliable above all else. Someone with a track record of arriving to work on time and working the shifts they have been scheduled. Front desk agent have daily communication with hotel guests, and we are looking for somebody who is outgoing and does not mind frequently having to converse with guests/clients.Job Type: Part-time
Salary: $9.50 to $10.00 /hour
Job Type: Part-time
Pay: $10.50 - $11.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Night shift
- On call
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
