What are the responsibilities and job description for the General Manager position at Comfort Suites?
JNR Management Inc., is a growing hotel management company. We currently own and manage 10 hotels located in MA, CT and ME. We are passionately working to grow our portfolio in 2022 and beyond. Our Hotels are: -
- Comfort Suites, Freeport Me
- The Freeport Hotel, Ascend Hotel Collection, Freeport ME
- Fairfield Inn & Suites by Marriott, Middleborough MA
- Four Points by Sheraton, Eastham MA
- Ocean Park Inn, Eastham MA
- Best Western Hartford Hotel & Suites, Hartford CT
- Hampton Inn & Suites by Hilton, Manchester CT
- Homewood Suites by Hilton, Manchester CT
- Best Western York Inn, York ME
- Comfort Suites, Freeport ME
We are looking for a dynamic and passionate General Manager for the 78 room Comfort Suites in Freeport ME, The GM will be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. We offer Base compensation with benefits and excellent Incentive plan.
What will I be doing?
As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
- Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Review operational performance, identify areas of opportunity in productivity, operational efficiency and guest satisfaction, and implement action plans to correct those deficiencies
- Ensure guest and team member satisfaction
- Recruit, interview and train team members
- Oversee service quality, operational efficiency, guest satisfaction, brand standard compliance and service and financial measurements
- Serve as the primary liaison to JNR corporate office.
Role Requirements
- Previous Hotel General Management experience is mandatory.
- Previous experience working in a Choice branded hotel is preferred. Must have good knowledge of various Choice systems and processes.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Freeport, ME 04032: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel management: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Work Location: One location
