Product Program Manager

Today, CommerceHub is the #1 ecommerce network used by the world’s leading retailers and brands to extend their retail and ecommerce businesses. 

Consumer expectations have shifted. In the Now Economy, they expect that our customers have what they want, in stock, ready for delivery, and with an experience that delights them at every step of the buying journey. 

We believe we have a unique opportunity to help retailers, brands and suppliers connect to customers and meet the challenges of the Now Economy. Think that sounds interesting? It is!  

Our remote-first team is growing, and we’re looking to add great people like you, who are ready to use their expertise to transform the world of ecommerce. 

Overview

We are hiring a Program Manager who will report to the Director of Product Operations. In this role, you will be responsible for overseeing multiple Product-driven projects, coordinating with cross-functional teams and ensuring successful and timely deliverables. Broadly, a successful Program Manager will be a high energy, growth-oriented individual with a track record in project management, strong communication and world class organizational skills.

More specifically, some key responsibilities include:

• Project Planning: Structure and define project scope, objectives and deliverables in collaboration with cross functional stakeholders
• Project Execution: Convert project plans into action and execute projects to finish in a timely manner
• Customer Obsession: Collaborate with and onboard world-class retailers & brands – make their experiences with CommerceHub delightful
• Stakeholder management: Engage and maintain strong relationships with cross functional leaders in product, sales, customer success, operations and more

Naturally, the role will evolve and grow as you and the company grows!

Qualifications 

Minimum Qualifications

• Graduated from a top university with a strong academic track record (3.6 GPA in a quantitative major)
• World class program management skills with 3-5 years of project management experience at a top tech company or fast-growing startup (preferably in eCommerce)
• Positive & growth-oriented mindset with a strong bias to action
• Experience collaborating with large customers – our customers are some of the biggest in commerce
• Technically minded with an eagerness to learn technical concepts (e.g., APIs)
• Experience working with and managing the backlog of technical teams
• Proficient in data analysis and data tools such as Excel
• High EQ and people skills with prior experience in managing and working with senior leadership

Preferred Qualifications

• Prior experience at a top consulting firm or investment bank
• Experience or strong interest in eCommerce and/or B2B tech
• Experience with API tools such as Postman
• Experience with JIRA
• Experience in working in Agile environments

What it’s like to work at CommerceHub 

We have big plans for growth and transformation and we’re doing it with a remote-first team across the world.  

Remote first gives us more flexibility to help each other do our best work. It means that work-life balance is more than a cliché. We’ve built balance into our culture and it’s at the core of everything we do—how we collaborate and make change happen.  

Connected by our drive to transform ecommerce, our culture is driven by our employees. We trust each other, work hard and respect both personal and professional boundaries, knowing that we’re at our best when we’re intentional about how and where we work. We believe autonomy leads to great work and an even bigger impact.  
 
 

Benefits 

• Medical, dental and vision benefits: Affordable health care plans with premiums that will not exceed 5% of your salary and company HSA contributions, starting on Day 1 
• A 6% 401(k) match 
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, and a paid volunteer day 
• 4 weeks paid Parental (Bonding) Leave 
• Remote work stipend for internet, cell phone, office furniture and supplies  
• Culture and team-building activities
• Employee Assistance Program
• Tuition assistance
• Career development opportunities
• Charitable contribution match per team member 

CommerceHub is an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.